Senior Manager – Training & Transitions

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🕒 May 21

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Logo of Trailborn Hotels & Resorts

Trailborn Hotels & Resorts

201 - 500 employees

👥 B2C

🏠 Real Estate

🧘 Wellness

B2C • Real Estate • Wellness

Trailborn Hotels & Resorts is a boutique U. S. hotel and resort brand operating distinctive properties in iconic outdoor destinations, from beaches and national parks to ski mountains and wine country. Each property is designed to reflect its local setting and offers curated on-site experiences—restaurants, spas, guided excursions, and amenities—focused on post-adventure relaxation and connection. The company emphasizes sustainability through its Keep Extraordinary initiative, sells stays and gift cards direct to consumers, and is actively expanding to new locations.

📋 Description

• Architect, maintain, and facilitate training curricula for all hotel departments • Partner in leading the people-side of hotel openings, rebrands, and operational changes • Develop transition playbooks and serve as the on-site training lead during operational changes • Partner with GMs and department heads to identify skill gaps and evaluate training effectiveness • Certify and develop property-level trainers at each hotel with facilitation skills and coaching techniques

🎯 Requirements

• 5+ years of experience in training, talent development, or organizational effectiveness • Demonstrated ability to design and deliver multi-property or multi-site training programs • Willingness and ability to travel up to 50% of the time across U.S. hotel locations • Bachelor's degree in Hospitality Management, Human Resources, Education, or a related field preferred • Familiarity with Learning Management Systems (LMS) and e-learning authoring preferred.

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