transcosmos inc.
10,000+ employees
Founded 1966
🤝 B2B
🛍️ eCommerce
☁️ SaaS
B2B • eCommerce • SaaS
transcosmos inc. is a global digital transformation partner specializing in providing a comprehensive range of services including digital marketing, eCommerce solutions, business process outsourcing (BPO), and customer experience enhancements. The company focuses on facilitating the digital transformation journey for its clients by optimizing their customer interaction points through advanced technology and innovative strategies.
Customer Success Specialist, German-Speaking
Job not on LinkedIn
🔥 0 minutes ago
🗣️🇩🇪 German Required
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transcosmos inc.
10,000+ employees
Founded 1966
🤝 B2B
🛍️ eCommerce
☁️ SaaS
B2B • eCommerce • SaaS
transcosmos inc. is a global digital transformation partner specializing in providing a comprehensive range of services including digital marketing, eCommerce solutions, business process outsourcing (BPO), and customer experience enhancements. The company focuses on facilitating the digital transformation journey for its clients by optimizing their customer interaction points through advanced technology and innovative strategies.
📋 Description
• Build strong customer relationships and drive success • Handling customer support through phone and email channels, responding to general inquiries as well as questions related to contracts and invoices. • Supporting customers and local teams with contract administration and invoice-related tasks, along with related customer service activities. • Conduct proactive outreach campaigns.
🎯 Requirements
• Strong communication skills in English (B2) and German (C1) • Experience in Customer Success, Account Management, or BPO • Customer-focused mindset with excellent communication skills • Proactive, organized, and tech-savvy (SAP/Salesforce is a plus)
🏖️ Benefits
• Paid training • Competitive salary • Cafeteria benefits • Medicover
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