Customer Advisor / Call Center Agent – Energy Services

Job not on LinkedIn

🕒 August 13

🇬🇷 Greece – Remote

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

👻 Ghost score 18%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Transcom

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1995

🤝 B2B

🏢 Enterprise

💰 Post IPO equity on 2017-04

B2B • Enterprise

Transcom is a global customer experience and contact center outsourcing company that provides customer care and customer contact services to other businesses. The company operates in 77 countries, employs about 20,435 people, and offers multilingual support (26 languages) and a mix of site-based and remote/work-from-home roles. Transcom positions itself as a partner to well-known brands, focusing on customer service, support, and outsourced contact-center operations and has received industry awards for customer contact outsourcing and remote work.

📋 Description

• Handling incoming inquiries from existing customers of a nationwide energy provider • Handling payment and billing inquiries • Handling payment installments (advance payments) • Recording meter readings • Handling inbound calls • Processing customer inquiries in the back office via email

🎯 Requirements

• Positive attitude and strong service orientation • Ability to relate well to people and demonstrate tact • Clear and persuasive communication skills • Willingness to take on challenges and learn new things • Experience in customer service • At least one year of experience working in a call center • Team-oriented and helpful • Interest in remote/home-office work and the ability to work independently • Willingness to work 40 hours per week

🏖️ Benefits

• Paid, practical intensive training and on-the-job support • Above-average gross monthly salary • 14 monthly salary payments per year • Monthly performance bonus • Internet allowance • Additional welcome bonus • Tax-free shopping voucher • Fixed working hours Monday–Friday from 08:00 to 19:00 • Weekends off • German public holidays off • Comprehensive health insurance • Attractive social benefits • Required equipment provided for work • A dedicated contact person available at all times