Area Manager

October 26

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Logo of Travelex

Travelex

Fintech • B2C • Retail

Travelex is a global travel money company founded in 1976 that provides foreign exchange, travel prepaid cards, cash and card services, and ATM networks through an omnichannel model (in-store, airport kiosks, ATMs and online). It operates in multiple countries and serves retail travellers and partners, aiming to simplify access to international money however and whenever customers need it.

📋 Description

• Manage and coach a team of Bureaus Managers to drive performance, recruitment and colleague development • Manage costs, expenses and resource profiling across the area to ensure operational efficiency • Ensure all colleagues in your area are fully compliant with various health and safety, operational training, procedures and standards • Support the expansion of the Travel Money network to maximise profitability by being involved in the coordination of new bureau implementation and upgrades of existing bureau • Drive product launches and in-store promotions/campaigns • Manage communication for all store colleagues and Bureau Managers • Execute business plans designed by the Divisional Manager and maintain ownership of area-specific plans that support strategy delivery • Using data, prioritize interventions, business performance improvements and margin optimization, including discount management • Build and maintain strong relationships with Head of Retail, Divisional Manager, Tesco store managers, and internal support functions (finance, HR, IT, compliance, commercial/product team) • Foster collaboration and alignment across all stakeholders to support commercial and operational objectives

🎯 Requirements

• Experience managing multi-site retail or service operations, driving profitability, growth and operational efficiency • Proven ability to lead, coach and develop teams, including succession planning and performance management • Confident, decisive communication style and the ability to motivate your team • Experience leading a team across multiple sites and achieving the best results • The willingness to learn, be hands-on and manage teams remotely • Strong record of performance delivery through increased customer service sales and cost management • Background in customer facing environment • Excellent planning, organizational and decision-making skills • Operational capabilities • In-depth understanding of compliance & risk in a retail and financial services environment • Ability to analyze complex reports and place actions accordingly • UK Driving License and capability to travel across the assigned area. Frequent travel will be required for business meetings & site visits outside of the designated area

🏖️ Benefits

• Company pension scheme • A leading flexible benefits package including but not limited to critical illness, dental insurance, and private medical insurance • Cycle to Work Scheme and an employee wellness programme that offers wellbeing and financial advice • A wide range of employee discounts provided by Bravo Benefit • 25 days holiday (pro-rata). Bank holidays and the opportunity to gain more days the longer you are a part of Travelex, as well as the option to buy more days

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