Staff Backend Engineer, Conversational AI

🕒 March 18

🇺🇸 United States – Remote

💵 $220k - $235k / year

⏰ Full Time

🔴 Lead

🔙 Backend Engineer

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Trellis

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🤝 B2B

💳 Fintech

☁️ SaaS

💰 Venture Round - Trellis Technologies on 2023-04

B2B • Fintech • SaaS

<Trellis> Trellis makes insurance easy by meeting consumers where they are and helping them find the right personal insurance. The company provides embedded, digital insurance solutions for partners, insurers, and consumers — notably Trellis Connect (a consumer-permissioned data pre-fill solution for personal P&C accounts) and Savvy (an all-in-one embedded platform for comparing and purchasing personal property & casualty insurance, including licensed agents). Trellis targets fintechs, financial institutions, and insurance carriers to deliver omnichannel, brand-aligned insurance experiences.

📋 Description

• Own the ideation and execution of high-impact projects that directly influence the user experience and business outcomes • Flesh out and evolve the Conversational AI Engineering roadmap alongside product and technical leadership • Incept projects: identify opportunities, design solutions, and lead implementation • Guide integration efforts with external agencies and insurance carriers • Normalize, rank, and evaluate results using ML-based predictions to determine optimal user paths • Work closely with our Data Science team to leverage MLMs in tools like DataRobot for retention forecasting and decision logic • Ensure scalability and performance across the platform as we continue to grow

🎯 Requirements

• 7+ years’ experience developing software in a production environment • 4+ years’ experience in a senior engineer role • Ability to lead projects from conception through execution • Production experience with Node.js and Typescript • Proven experience working in backend systems, designing RESTful APIs and codifying business logic on top of data stores • Familiarity with GCP, Looker, BigQuery are a plus • Exceptional ability to communicate clearly and concisely, particularly in Slack and technical documents • Experience in product development where you were a key decision maker • Cross-functional leadership and collaboration experience

🏖️ Benefits

• Flexible vacation (yes, *actually* flexible) • 100% employer-paid health insurance for employees • Home office budget to create your perfect setup • Wellness programming, because balance matters • 401(k) and HSA contributions, FSAs, bonuses & equity opportunities • Paid parental leave