Senior Principal Backend Engineer, Conversational AI

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Trellis

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2019

🛡️ Insurance

💳 Fintech

🤝 B2B

💰 Venture Round - Trellis Technologies on 2023-04

Insurance • Fintech • B2B

Trellis is an insurtech company that simplifies how consumers find, compare, and purchase personal property & casualty insurance by embedding insurance experiences into partner products. Its offerings include Trellis Connect, a consumer-permissioned data-powered pre-fill solution for P&C accounts, and Savvy, an all-in-one platform for comparing and buying personal P&C policies (e. g. , auto and home) that can be embedded into partners’ experiences and includes licensed agents. Trellis partners with financial institutions, fintechs, and insurance carriers to increase engagement, improve economics, and protect users’ privacy and security.

📋 Description

• Own the ideation and execution of high-impact projects that directly influence the user experience and business outcomes • Flesh out and evolve the Conversational AI Engineering roadmap alongside product and technical leadership • Incept projects: identify opportunities, design solutions, and lead implementation • Guide integration efforts with external agencies and insurance carriers • Normalize, rank, and evaluate results using ML-based predictions to determine optimal user paths • Work closely with our Data Science team to leverage MLMs in tools like DataRobot for retention forecasting and decision logic • Ensure scalability and performance across the platform as we continue to grow

🎯 Requirements

• 7+ years’ experience developing software in a production environment • 4+ years’ experience in a senior engineer role • Ability to lead projects from conception through execution • Production experience with Node.js and Typescript • Proven experience working in backend systems, designing RESTful APIs and codifying business logic on top of data stores • Familiarity with GCP, Looker, BigQuery are a plus • Exceptional ability to communicate clearly and concisely, particularly in Slack and technical documents • Experience in product development where you were a key decision maker • Cross-functional leadership and collaboration experience

🏖️ Benefits

• Health insurance starts day one • Flexible vacation (yes, *actually* flexible) • Wellness programming, because balance matters • 401(k) and HSA contributions, FSAs, bonuses & equity opportunities • Paid parental leave