Client Accounts Receivable Specialist

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TreviPay

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🤝 B2B

💳 Fintech

B2B • Fintech • Payments

TreviPay is a leader in the B2B payment solutions industry, providing an innovative platform for trade credit, accounts receivable collections, and fraud & risk management. Specializing in transforming the order-to-cash process, TreviPay's services are designed to enhance businesses' financial performance by offering a wide array of payment methods and collection options tailored to optimize cash flow. Trusted by top brands in manufacturing, retail, and travel, TreviPay also supports digital transformation and international expansion through its A/R automation solutions. With a history spanning over 40 years, TreviPay continues to revolutionize the B2B payments landscape with its fintech innovations.

📋 Description

• Facilitate the execution of TreviPay's Standard Operating Procedures (SOP) to support B2B collection efforts • Provide an elite customer experience in all interactions via phone, email and meeting, with both internal and external stakeholders • Respond promptly and accurately to client inquiries, including payment history and invoice requests, while navigating core systems effectively • Maintain past-due rate below departmental threshold and consistently achieve productivity targets • Demonstrate the ability to meet/exceed both quality and productivity performance expectations • Demonstrate the ability to solve for root cause, helping to set customers up for future success

🎯 Requirements

• Ability to multi-task and make routine decisions • Ability to work quickly and accurately simultaneously • Ability to meet deadlines • Customer-centric focus and professional demeanor • Strong communication skills including writing, speaking and active listening • Positive attendance, dependability, and reliability • Proven ability to assess, prioritize, and balance daily workload • Proficient knowledge of Windows applications, including Outlook, intermediate Word, and Excel • Attention to detail • Listens with empathy • 0-1 years of relatable experience preferred

🏖️ Benefits

• Work in a friendly and caring company where teamwork is key • Work with skilled people that are invested in your success and growth • Remote working is the new normal with flexible work options and paid holidays • Competitive salary with a comprehensive benefits package starting day one • Work in a fun environment that promotes creative thinking and a positive attitude • Career development opportunities • An open-door policy which means your voice will always be heard • A robust Employee Referral program