Spanish-Speaking Call Center Representative

Job not on LinkedIn

🕒 September 21, 2025

🏈 Alabama – Remote

🏈 Alabama – Remote

💵 $12 / hour

⏰ Full Time

🟢 Junior

📞 Call Center Representative

🚫👨‍🎓 No degree required

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Tribeca Pediatrics

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1994

⚕️ Healthcare Insurance

Healthcare Insurance

Tribeca Pediatrics is a pediatric care provider with over 50 offices located across NYC, New Jersey, Westchester, and Long Island. They specialize in offering top-quality pediatric care, including well visits, vaccine schedules, and adolescent and mental health support. The practice employs a team of experienced pediatricians and nurse practitioners and accepts most major insurance and Managed-Care Medicaid. Tribeca Pediatrics also offers 24/7 medical guidance, convenient online scheduling, same-day sick and virtual visits, and holds info sessions for prospective patients. Founded in 1994 in Lower Manhattan, the company focuses on creating comfortable environments for children under the care of dedicated medical professionals.

📋 Description

• Provide a high level of customer service to patients and parents • Assist with scheduling appointments across multiple offices • Provide information on policies and the practice • Respond to cases at a busy primary care pediatric office with multiple locations • Follow appropriate triage protocols and schedule messages for RNs and Pediatricians • Register and guide new patients • Answer general questions about the practice and offices • Transfer calls to the correct individuals/departments • Adhere to HIPAA regulations and policies • Handle high volume of calls and emails while working remotely • Use company-provided equipment and complete training

🎯 Requirements

• Must be located in Alabama • Ability to speak Spanish (Do you speak Spanish fluently? Yes/No) • 1+ Years of customer service experience/ call center experience • Excellent communication and problem solving skills • Strong computer skills • A strong internet connection for the ability to work remotely, uninterrupted • Quiet home/workspace where you can perform tasks uninterrupted • Ability to handle a fast-paced environment • Ability to self manage • Must live in Alabama • Ability to adhere to HIPAA regulations and policies • Manual dexterity for computer keyboard; ability to talk, hear, and see as needed for role

🏖️ Benefits

• After 90 days of employment, participate in competitive medical, dental and vision insurance plans paid for by Tribeca Pediatrics or receive an additional benefit stipend of $600 per year • 401(k) Plan with 3% Safe harbor contribution from employer each year (employees who are eligible will receive an immediately vested contribution each year even if they do not contribute themselves to their 401K plan) • Accrue up to 16 days of PTO/ year with the ability to roll over unused days • Fully paid Gym Membership to select gyms in NYC and NJ • Additional medical coverage buy up available through Aflac • Exclusive access to preferred pricing for Pet Insurance • Company provides equipment (computer, monitor, headset) and training