Executive Marketing & Research Associate

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🕒 February 25

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Trident BPO

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2023

🤝 B2B

🏢 Enterprise

B2B • Enterprise

Trident BPO is a business process outsourcing provider that delivers customer support, contact center services, and back-office processing to companies across industries. It helps organizations reduce costs, scale operations, and improve service quality through trained agents, technology-enabled workflows, and performance management.

📋 Description

• Responsible for maintaining a directory of industry organizations, conducting prospect research, and tracking key decision makers • Monitor trade publications and regulatory updates, provide weekly summaries, and support event research and scheduling • Maintain accurate CRM records to ensure data integrity and up-to-date reporting • Responsible for drafting thought-leadership social media posts to enhance the company’s presence and industry positioning • Conduct research, develop outlines, and draft blog articles to support educational and strategic content • Create email sequences for client education, nurturing, and retention, and design visual content such as infographics, comparison charts, and brand-aligned graphics • Develop polished presentation templates for meetings, webinars, and speaking engagements • Responsible for designing marketing collateral, including brochures, one-pagers, and sales sheets for client-facing use • Create website graphics and assist with light content updates, as well as develop event materials such as booth graphics, promotional items, and handouts for conferences • Build client report templates for analytical summaries, market reports, and deliverables, and produce video graphics, including thumbnails, lower-thirds, and simple overlays • Responsible for monitoring market changes, including competitor updates, service expansions, and positioning • Conduct competitor research to analyze messaging, offerings, and go-to-market approaches • Collect and summarize industry salary and benefits trends, translate regulatory updates into clear internal or client summaries, and document case studies by interviewing key stakeholders to showcase success stories and results

🎯 Requirements

• Background in marketing, research, communications, administration, or sales support • Excellent writing and editing skills • Proficiency with CRM platforms (HubSpot, Salesforce, or similar) • Strong research and analytical capabilities • Basic to intermediate graphic design experience (Canva or similar tools) • Ability to create business-ready content such as slides, reports, or infographics • Highly organized, detail-oriented, and comfortable working independently • Ability to manage multiple projects and deadlines in a fast-paced environment

🏖️ Benefits

• Up to 12 Paid Time Off days per year • Paid Holiday Time Off Days • 100% Remote Work: Embrace the flexibility of a work-from-home arrangement, allowing you to create a comfortable and efficient workspace in your own home.