Business System Analyst

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Trimble Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

💰 Post-IPO Debt on 2022-12

Construction • Transportation • Geospatial

Trimble Inc. is a technology company that provides advanced solutions across various sectors including construction, transportation, geospatial, and natural resources. They empower industries to improve efficiency and profitability by leveraging real-time data insights, innovative software, and precise hardware. Trimble's solutions are used by millions of professionals globally, helping them to collaborate effectively and manage complex workflows, ultimately transforming how work gets done in diverse environments.

📋 Description

• Own and manage the end-to-end functional design for order fulfillment processes across Salesforce Order Management (SOM) and related platforms. • Define order workflows, orchestration paths, and routing logic to downstream fulfillment systems. • Support the design of resilient solutions covering physical goods, digital fulfillment, and service provisioning. • Act as the primary functional bridge between Salesforce and downstream systems like ERPs, Warehouse Management Systems (WMS), and provisioning platforms. • Provide clear interface definitions, process flows, and data mappings to fulfillment teams, ensuring systems support required order states, exception handling, and SLAs. • Define and support data flows (order submission, status updates, completion events) collaborating with integration teams on API, event-driven, and batch approaches. • Convert epics and business requirements into detailed user stories with clear, testable acceptance criteria across Salesforce and downstream fulfillment systems. • Partner with Product Owners, Integration Teams, and Fulfillment SMEs to support sprint planning, backlog grooming, and functional clarifications using Jira and Confluence. • Act as the primary functional point of contact between Domain Owners, Solution Architects, Fulfillment Teams, and Delivery Leads across multiple time zones. • Provide Level 2 and Level 3 production support, troubleshooting order routing bottlenecks, fulfillment failures, and status synchronization issues. • Monitor order throughput, failure rates, and SLA adherence to continuously optimize workflow performance.

🎯 Requirements

• Bachelor’s degree in Business, Information Systems, or a related field. • 5–6+ years within the Salesforce ecosystem, with direct exposure to Salesforce Order Management (SOM) and CRM platforms. • Solid understanding of the order lifecycle, fulfillment processes, and core integration patterns. • Strong understanding of REST APIs ; familiarity with API testing tools such as Postman is an advantage. • Proven experience collaborating with globally distributed teams across multiple time zones using Jira and Confluence.

🏖️ Benefits

• Health insurance • Professional development opportunities • Flexible work arrangements