Service Manager

🔥 20 minutes ago

🇫🇮 Finland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 40 days.
• No salary listed.

Apply Now

Find Similar Remote Jobs

Trimble Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

📦 Logistics

🏭 Manufacturing

💼 Consulting

💰 Post-IPO Debt on 2022-12

Logistics • Manufacturing • Consulting

Trimble Inc. is a technology company that provides advanced solutions across various sectors including construction, transportation, geospatial, and natural resources. They empower industries to improve efficiency and profitability by leveraging real-time data insights, innovative software, and precise hardware. Trimble's solutions are used by millions of professionals globally, helping them to collaborate effectively and manage complex workflows, ultimately transforming how work gets done in diverse environments.

📋 Description

• Serve as the primary trusted point of contact for key Nordic accounts • Orchestrate high-visibility service communications and customer engagement • Coordinate rapid cross-functional responses to critical customer incidents • Align specialized technical teams during incident response • Drive continual service improvements and operational standards aligned with ITIL 4 frameworks • Partner with regional leadership and product teams to optimize SaaS customer delivery, SLA performance, and service adoption • Deliver clear, actionable status communications • Build transparency and long-term corporate partnerships • Support sustainable forestry solutions and mission-critical cloud solutions across the Nordic region

🎯 Requirements

• Established mid-level background in customer-facing service delivery, service coordination, or account support roles • Professional industry experience within the forest sector • Professional-level verbal and written communication fluency in both English and Finnish • Strong operational capability to prioritize complex tasks under pressure with high attention to detail • Practical familiarity with IT service management concepts and ITIL practices • Prior working experience with ITIL 4 practices or formal ITIL certification (bonus) • Hands-on familiarity with GIS applications or Trimble Forestry software solutions (bonus) • Experience leveraging enterprise customer management and ticketing platforms such as Salesforce or Jira (bonus)

🏖️ Benefits

• Purpose-driven culture focused on Real-World Impact • Collaborative and supportive team environment • Opportunity to work on projects that improve productivity, safety, and sustainability • Career-building and collective growth opportunities • Entrepreneurial environment with ownership and initiative • Values-driven culture centered on Belong, Grow, and Innovate • Accommodation support available during the application process

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume