Correspondence Representative – Medical Billing Mailing Operation

🔥 21 minutes ago

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Logo of Trinity Health

Trinity Health

10,000+ employees

🏥 Healthcare

📚 Education

🤝 Non-profit

Healthcare • Education • Non-profit

Trinity Health is a Christian K-12 educational institution located in Wichita, Kansas, dedicated to providing a Christ-centered education that nurtures spiritual growth and academic excellence. The academy emphasizes the importance of faith in students' lives, integrating spiritual development with rigorous academic programs and a broad array of extracurricular activities, including athletics and fine arts. Trinity Health fosters a supportive community where teachers and families collaborate to help students develop a personal relationship with Jesus Christ and excel in their studies.

📋 Description

• Performs day-to-day correspondence activities within the Hospital and/or Medical Group revenue operations ($3-5B NPR) of a Patient Business Services (PBS) location. • Sorts and distributes incoming correspondence, performs address updates, and scans documents into the document imaging system. • Collects, organizes and scans patient and insurance correspondence, insurance vouchers/explanation of benefits and other relevant documentation. • Conducts appropriate indexing with PNC Correspondence into correct folders. • Sorts and date-stamps all incoming correspondence, distributing correspondence to appropriate resources in a timely, accurate manner. • Reviews all returned mail, researches and corrects the information in the patient accounting system as appropriate. • Assists in large copy and mail productions. • Provides support for the Billing & Follow-Up teams by printing UB04’s and sending medical records by Certified Mail. • Maintains a working knowledge of applicable Federal, State, and local laws and regulations.

🎯 Requirements

• High school diploma • Minimum of one (1) year work experience within a hospital or clinic environment, an insurance company, managed care organization or other financial service setting, performing mailroom and document imaging functions or an equivalent combination of education and experience. • Data entry skills (50-60 keystrokes per minutes). • Excellent communication (verbal and writing) and organizational abilities. • Interpersonal skills are necessary in dealing with internal and external customers. • Accuracy, attentiveness to detail and time management skills. • Basic understanding of Microsoft Office, including Outlook, Word, PowerPoint, and Excel.

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