Triple Whale 🐳
51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🤖 Artificial Intelligence
eCommerce • SaaS • Artificial Intelligence
Triple Whale is a comprehensive data platform designed for business intelligence, analytics, and marketing efficiency. It consolidates first-party and zero-party data into a single source of truth, offering brands reliable insights and powerful tools for data-driven decisions. Its features include AI-powered insights with Moby, customizable dashboards, forecasting tools, and integration with various e-commerce and marketing platforms. Trusted by over 20,000 brands, Triple Whale facilitates strategic growth, operational efficiency, and enhanced customer engagement through advanced data analytics and automation solutions.
Customer Support Specialist
🔥 12 hours ago
🇺🇸 United States – Remote
💵 $50k - $65k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
💝 Customer Support
🚫👨🎓 No degree required
📊 Check your resume score for this job
Improve your chances of getting an interview by checking your resume score before you apply.
Triple Whale 🐳
51 - 200 employees
🛍️ eCommerce
☁️ SaaS
🤖 Artificial Intelligence
eCommerce • SaaS • Artificial Intelligence
Triple Whale is a comprehensive data platform designed for business intelligence, analytics, and marketing efficiency. It consolidates first-party and zero-party data into a single source of truth, offering brands reliable insights and powerful tools for data-driven decisions. Its features include AI-powered insights with Moby, customizable dashboards, forecasting tools, and integration with various e-commerce and marketing platforms. Trusted by over 20,000 brands, Triple Whale facilitates strategic growth, operational efficiency, and enhanced customer engagement through advanced data analytics and automation solutions.
📋 Description
• Respond to customers across live chat and email support • Understand the customer's outcome • Be deeply fluent in Triple Whale, the ecommerce stack • Investigate and troubleshoot technical and platform issues • Use Moby as your copilot
🎯 Requirements
• 2+ years of experience in customer support, technical support, customer success, solutions, or another client-facing technical role • A technical mind • An investigative, problem-solving mindset • A real interest in customer outcomes • Exceptional written and verbal communication
🏖️ Benefits
• Health insurance • Retirement plans • Paid time off • Flexible work arrangements
Apply NowSimilar Jobs
🔥 12 hours ago
Customer Experience Specialist at Quince responsible for delivering exceptional service across chat, email, phone, and social channels. Engaging in thoughtful service and building customer trust in every interaction.
🔥 12 hours ago
Support Specialist at Quince responsible for B2B revenue execution and customer support. Delivering high-quality service and managing corporate gifting orders efficiently.
🔥 12 hours ago
Agent Support Representative at Precoa providing support to field sales team and handling operational challenges. Collaborating with internal teams to maintain accurate information and solve issues.
🔥 13 hours ago
Customer Service Representative processing and resolving inquiries for insulation orders. Collaborating with teams to ensure customer satisfaction at the fastest-growing insulation manufacturer.
🔥 13 hours ago
Court Support Specialist for ABC Legal Services contacting courts for updates on court filings. Responsible for document processing and communication with court personnel.
