Service Technician – Print & Copy, Field Service

🕒 October 30, 2025

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TA Triumph-Adler GmbH

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1896

🔧 Hardware

☁️ SaaS

🤝 B2B

Hardware • SaaS • B2B

TA Triumph-Adler GmbH is a European provider of office printing hardware and accompanying software and services. The company designs and supplies multifunction printers (MFPs) and production printing systems and supports connected workplaces with IT infrastructure, fleet management, cloud scanning and digital-archiving solutions. It also offers managed workplace services, security and monitoring solutions, consumables and financing, focusing on partner-led B2B sales and enterprise customers.

📋 Description

• Install, maintain and repair our TA Triumph-Adler products and other systems on-site at customer locations in accordance with manufacturer specifications • Record service-related data in the Service Management System and qualify warranty and guarantee cases • Serve as the product contact in close cooperation with the sales team • Promote technical services • Act as a competent point of contact for customers through training and continuing education • Receive support from in-house product specialists

🎯 Requirements

• Completed vocational training as an Information Electronics Technician for Office Systems (Informationselektroniker für Bürosystemtechnik) or a comparable qualification • Strong expertise and passion for information electronics • Strong service orientation to ensure high customer satisfaction • Solid system knowledge and professional experience in copier and printing technology • Good knowledge of IT and network technology • Team player with a passion for technology and customer consulting • Strong communication skills and social competence • Very good German language skills and ability to read and understand documentation in English • Valid driving license (Class B)

🏖️ Benefits

• Permanent employment contract • 30 days annual leave • Company car for private use • Flexible working hours (flexitime model) • Customer visits within daily travel range • Comprehensive onboarding • Our TA Academy and individual training opportunities • Pluxee benefits card (monthly shopping voucher) • Employee discounts via Corporate Benefits • Commission opportunities, including in technical areas • Gympass membership: access to sports, leisure and wellness facilities • Bike leasing