Salesforce Product Owner, Administrator

🕒 January 16

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TriVista

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏢 Enterprise

Consulting • Enterprise • Manufacturing

TriVista is a leading management consulting firm recognized by Forbes as one of America’s Best Management Consulting Firms. It specializes in operations improvement, manufacturing excellence, continuous improvement, and supply chain optimization. TriVista also offers transaction advisory services, including due diligence, post-merger integration, and sell-side assessments, particularly for private equity firms. The company provides business consulting services with a strong focus on digital transformation, technology strategy, and recruitment across various sectors such as aerospace and defense, food and beverage, industrial manufacturing, and healthcare. TriVista's mission is to drive efficiency, reduce costs, and increase profits for its clients by leveraging its expertise in operations and IT assessment.

📋 Description

• Oversee the roadmap, enhancements, and operational management of the firm’s Salesforce platform and related enterprise applications • Manage and prioritize the product backlog, balancing business value, technical complexity, and organizational needs • Facilitate backlog grooming, prioritization, and release planning using Agile methodologies • Lead an enterprise applications Steering Committee to review priorities, guide governance, and align platform enhancements with the firm’s objectives • Ensure the platform effectively supports integrated processes spanning sales, operations, project delivery, and finance • Continuously evaluate new Salesforce capabilities, industry trends, and best practices to recommend strategic platform improvements • Manage day-to-day Salesforce administration, including users, permissions, security, and data integrity • Build and maintain scalable configuration such as flows, validation rules, custom objects, and Lightning features • Ensure proper documentation, testing, and change management for all platform updates • Partner with business stakeholders to translate needs into clear requirements, user stories, and process improvements • Lead process mapping and optimization efforts, identifying automation and efficiency opportunities across the business • Provide training, troubleshooting, and support to enhance user adoption and platform effectiveness • Coordinate and manage external developers and contractors • Define scopes of work, manage timelines, and ensure high-quality delivery aligned with platform standards • Serve as the main point of contact for Salesforce support and third-party vendors

🎯 Requirements

• 5-10 years of Salesforce experience across administration, product ownership, or business analysis roles • Strong expertise with Salesforce Lightning, flows, custom objects, validation rules, and security • Proven ability to manage a product backlog, Agile processes, and drive iterative delivery • Experience coordinating or managing external developers or partners • Solid understanding of data structures, data quality best practices, and reporting/dashboards • Experience with Certinia (PSA) or similar enterprise applications preferred • Experience supporting ERP systems and finance processes preferred • Familiarity with integrations, APIs, and broader enterprise systems preferred • Ability to translate business needs into clear requirements, user stories, and solutions • Bachelor’s degree in computer science, information technology, or related field and/or combination of required education and experience • Salesforce Certified Administrator required • Salesforce Certified Advanced Administrator, Salesforce Certified Business Analyst, and additional Salesforce certifications preferred.

🏖️ Benefits

• Performance bonuses • Comprehensive benefits package