Senior Software Engineer, AI Process Automation

September 20

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TRM Labs

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Blockchain • Cybersecurity • Finance

TRM Labs is a company that delivers blockchain intelligence to detect crypto-facilitated crime and ensure compliance and safety worldwide. Their services include forensics, tactical transaction monitoring, wallet screening, and know-your-entity solutions. TRM Labs supports government agencies, financial institutions, and crypto businesses globally by providing blockchain investigations and risk management solutions to combat fraud and financial crime. They are trusted by leading organizations to help prove crypto cases in court and build safer financial systems.

51 - 200 employees

🔒 Cybersecurity

💸 Finance

💰 $70M Series B on 2022-11

📋 Description

• Lead the discovery and analysis of business processes across all departments, identifying high-impact opportunities for automation and process re-engineering. • Architect, build, and maintain robust, scalable automation workflows using platforms like n8n and Make, seamlessly extending their capabilities with custom JavaScript or Python when necessary. • Develop complex integrations between core systems and third-party applications, including Jira, Slack, Salesforce, HubSpot, Gong, Notion, Google Workspace, and BigQuery. • Pioneer the use of AI within automations, building agentic workflows, leveraging LLMs for tasks like content summarization and data reconciliation, and implementing robust evaluation frameworks to measure model effectiveness. • Serve as the platform owner for the core AI and automation tech stack, working alongside Infrastructure teams to ensure reliability, performance, and strong UX for internal builders. • Champion and enforce stringent security standards in all automations, ensuring secure handling of sensitive data and implementing best practices for encryption, access control, and secure API usage. • Own the end-to-end lifecycle of automation projects from ideation and requirements gathering to deployment, monitoring, and continuous improvement. • Within the first six months, deliver a portfolio of automations that saves a cumulative 80 hours of manual work per week across the company.

🎯 Requirements

• 5+ years of experience in process automation, software development, or a similar role, with a strong portfolio of successfully deployed projects that delivered measurable business value. • Expert-level proficiency with at least one enterprise-grade low-code/no-code automation platform (e.g., n8n, Make). • Strong scripting and development skills in JavaScript (Node.js) and/or Python. • Proficiency in software development lifecycle (SDLC) best practices, version control (Git), automated testing, and CI/CD. • Deep expertise in business process mapping, requirements gathering, and designing scalable, fault-tolerant workflow architectures. • Demonstrated experience architecting complex, multi-system API integrations and solving the challenges that come with them. • A security-first mindset with proven experience building systems that handle sensitive or confidential data. • Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. • A proactive and autonomous work ethic capable of breaking high-level goals into actionable steps and driving them to completion. • Nice to have: Experience building agentic workflows or integrating Large Language Models (LLMs) for NLP, data extraction, or content generation. • Nice to have: Familiarity with cloud infrastructure and services (GCP, AWS). • Nice to have: Experience with data warehousing concepts and writing complex SQL queries (especially for BigQuery). • Nice to have: A genuine interest in the blockchain, cryptocurrency, or FinTech space.

🏖️ Benefits

• Generous benefits, including PTO, Holidays, and Parental Leave for full time employees. • Remote-first culture with offsites, regional meetups, virtual coffee chats, and onboarding buddies. • Professional development and growth opportunities tailored to your role. • Flexible remote work and global collaboration practices. • Mission-driven, high-impact work alongside experts in law enforcement, data science, and financial intelligence.