Salesforce Developer, Administrator

🔥 0 minutes ago

💃 Latin America – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌐👩‍💻 Salesforce Developer

👻 Ghost score 25%

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Logo of Truelogic Software

Truelogic Software

501 - 1000 employees

Founded 2004

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

Truelogic Software is a nearshore software development company specializing in agile staff augmentation services. They focus on providing custom outsourced software development with a team of highly skilled engineers from Latin America. Truelogic Software partners with both startups and Fortune 500 companies, offering solutions that align with their clients' time zones and ensuring high-quality outcomes through collaboration and responsiveness. With a presence in over 25 countries, Truelogic emphasizes remote work for better quality of life, and their engineers are experienced in various industries, delivering a wide range of successful projects globally.

📋 Description

• Develop, configure, and maintain functionality across Sales Cloud, Service Cloud, and Experience Cloud • Partner with technical leadership and the existing team to evaluate requirements and architect efficient configuration or custom development solutions • Build, maintain, and optimize complex automations, workflows, and custom capabilities • Program and support Lightning Web Components (LWC) and Apex code • Execute and support data integrations between Salesforce and external platforms or APIs • Drive technical execution of the telephony migration from Talkdesk to Genesys • Evaluate and rebuild associated telephony system integrations and automations • Lead Experience Cloud initiatives and ongoing system enhancements • Troubleshoot and resolve technical issues across the supported environment • Translate business requirements into documented, actionable technical tasks • Create, update, and manage configuration and development tickets using Jira • Operate independently within a distributed team and adapt to shifting priorities

🎯 Requirements

• Strong hands-on experience in both Salesforce development and administration • Proven expertise utilizing Sales Cloud, Service Cloud, and Experience Cloud • In-depth knowledge of declarative development and advanced system configuration • Demonstrated hands-on coding experience with Lightning Web Components (LWC) and Apex • Extensive background in building, managing, and troubleshooting system automations using both standard and custom objects • Solid experience integrating Salesforce with third-party platforms and external APIs • Strong technical judgment to decide between custom development and out-of-the-box configuration • Comfort documenting technical decisions and managing workflows within Jira • Ability to execute complex projects independently with limited supervision • Experience with Genesys integrations is highly preferred • Previous experience operating Talkdesk or similar CTI platforms is a strong plus • Direct experience migrating, assessing, or rebuilding telephony-related automations is highly desirable • Familiarity with Marketing Cloud is a distinct advantage • Knowledge of or experience integrating Zapier, HiTouch, SMS, or live chat platforms is a plus • Previous experience operating within a small technical team supporting multiple operational and customer-facing systems is preferred • Must be currently based in Latin America

🏖️ Benefits

• 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection. • Highly Competitive USD Pay • Paid Time Off • Work with Autonomy • Work with Top American Companies • Engagement activities • Work-life balance support • Access to a diverse, global professional network • Collaboration with senior, seasoned professionals

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