Senior Collections Specialist – Fintech, Commercial Finance

🔥 13 hours ago

🇲🇽 Mexico – Remote

⏰ Full Time

🟠 Senior

📞 Collections

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Truelogic Software

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2004

☁️ SaaS

🤝 B2B

🏢 Enterprise

SaaS • B2B • Enterprise

Truelogic Software is a nearshore software development company specializing in agile staff augmentation services. They focus on providing custom outsourced software development with a team of highly skilled engineers from Latin America. Truelogic Software partners with both startups and Fortune 500 companies, offering solutions that align with their clients' time zones and ensuring high-quality outcomes through collaboration and responsiveness. With a presence in over 25 countries, Truelogic emphasizes remote work for better quality of life, and their engineers are experienced in various industries, delivering a wide range of successful projects globally.

📋 Description

• Manage and prioritize a portfolio of high-balance, complex delinquent commercial accounts based on risk, balance, and aging • Evaluate business cash flow and financial health to structure viable repayment plans, settlements, and workout arrangements within authority limits • Act as the primary escalation point for sensitive, high-value, or severe-risk collections cases • Conduct due diligence, financial research, and risk evaluations to minimize losses and prevent pre-charge-offs • Track, analyze, and report portfolio performance metrics and delinquency trends directly to management • Ensure strict adherence to FDCPA standards, state/federal regulations, and internal compliance protocols • Partner cross-functionally with Legal, Finance, Customer Service, and Sales teams to resolve recurring payment defaults • Mentor junior collections team members on negotiation best practices, compliance, and dispute resolution

🎯 Requirements

• 5+ years of collections experience handling complex, high-balance, or high-risk accounts within fintech, merchant cash advance (MCA), commercial lending, or B2B financial services • Bachelor’s degree in Finance, Business Administration, or related field (or equivalent practical experience) • Exceptional verbal and written English skills (C1/C2) • Proven de-escalation, conflict-resolution, and negotiation capabilities • Proficiency with CRM systems, collections software, ACH banking processes, and Microsoft Excel • Deep understanding of FDCPA guidelines and U.S. commercial collections regulations • Must be based in Latin America • Availability to work during U.S. business hours

🏖️ Benefits

• 100% Remote Work • Highly Competitive USD Pay • Paid Time Off • Work with Autonomy • Work with Top American Companies • Engagement activities • Work-life balance support • Access to a diverse, global network • Collaboration with a multicultural team • Work alongside seasoned senior professionals