Legal Operations Coordinator

Job not on LinkedIn

November 24

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TrueML

Fintech • Finance • B2C

TrueML is a leading company in the fintech sector, known for its innovative solutions that prioritize customer experience in the financial services industry. The company, along with its family of companies like TrueAccord, focuses on developing intelligent, digital-first communication platforms and products that revolutionize the consumer experience in financial health management. TrueML leverages the expertise of a dynamic team of data scientists, financial services experts, and customer experience specialists to create technology that addresses roadblocks to consumers' financial well-being, ensuring inclusivity and accessibility in financial systems. Founded in 2013 by Ohad Samet, TrueML continues to disrupt traditional financial services by making them more consumer-friendly and effective.

📋 Description

• Your responsibilities will be centered on Legal Operations (approx. 70%), with additional support for our Compliance and Audit functions (approx. 30%). • CLM Platform Support: Serve as administrative support for our CLM platform, Ironclad. • Maintain the contract repository, partaking in a critical project to clean up and standardize metadata taxonomy across all records. • Ensure all contract data is accurate and structured to enable clean, reliable reporting for the LAC, Finance, and Sales teams. • Legal Intake & Workflow Management (Jira/Gmelius): Manage the LAC Help Center (Jira Service Board) queue by assessing, triaging, and assigning all incoming tickets to the appropriate team members. • Manage the department's shared email inboxes (e.g., legal@) using Gmelius, ensuring all time-sensitive emails are triaged and assigned for handling. • Knowledge Management Support: Help the LAC Ops Manager maintain all LAC internal training/best practice collateral in our Confluence pages, Google Drives, and our LAC Operations Manual. • Financial & Vendor Operations Support: Serve as a point of contact for outside counsel and legal vendor invoicing questions. • Assist with budget tracking by gathering and organizing invoice data into Excel/Google Sheets for metrics, benchmarking, and reporting. • Process Improvement & Documentation: Partner with the LAC Ops Manager to document existing workflows, identify bottlenecks, and over time, suggest opportunities for automation and improvement.

🎯 Requirements

• Experience: At least 1 year of experience in a legal operations, legal assistant, or tech-focused paralegal role. • Language: Professional-level fluency in English (written and verbal) is required for communication with our global team. • Tech-First Mindset: You have a proven knack for technology and are excited to learn, master, and administer new platforms. You think in terms of workflows and data. • Core Tech Skills: High proficiency with the Google Workspace or Microsoft 365 suite, particularly Google Sheets / Excel (data organization, basic formulas). • Key Soft Skills: Exceptional Attention to Detail: You are meticulous with data, metadata, and communications. • Proactive & Organized: You can effectively manage competing priorities and deadlines in a fast-paced environment. • Strong Communicator: You are comfortable communicating clearly and professionally with internal stakeholders (Finance, IT, Sales) and external vendors. • Location: Must be a current resident of Mexico or Costa Rica and eligible to work in that country. • Experience working in a remote-first or high-growth tech company environment.

🏖️ Benefits

• Unlimited PTO • Medical benefit contributions in congruence with local laws and type of employment agreement

Apply Now

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