Director of Public Sector Delivery

🕒 5 days ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🔴 Lead

👔 Director

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TrueTandem

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2004

🏢 Enterprise

☁️ SaaS

🤖 Artificial Intelligence

Enterprise • SaaS • Artificial Intelligence

TrueTandem is a technology consulting firm based in Herndon, VA, focusing on delivering a range of IT solutions to both public and private sector clients. The company specializes in data analysis, software development, cloud adoption, infrastructure services, and workforce solutions. As a trusted partner of Microsoft, TrueTandem provides expertise in Microsoft Teams, Azure, Dynamics CRM, and AI tools, among others. They offer customized training and innovative solutions to optimize and modernize IT environments, working closely with federal agencies and well-known organizations to meet their technology needs.

📋 Description

• Lead execution of awarded Federal Microsoft programs, ensuring delivery meets all contractual, technical, schedule, cost, and quality requirements. • Ensure compliance with federal regulations, security requirements, and program governance standards. • Own delivery planning, risk management, and issue resolution across programs, serving as the primary escalation point for delivery-related challenges. • Establish and maintain effective delivery rhythms, including program reviews, performance reporting, and customer status communications. • Ensure delivery outcomes support customer satisfaction, renewals, and recompete readiness. • Maintain accountability for P&L performance across assigned programs, including revenue attainment, margin targets, forecast accuracy, and cost control. • Partner with Finance and Contracts to manage program financial health, including labor mix, utilization, and subcontractor performance. • Proactively identify and address risks that may impact margin or contract performance. • Identify, shape, and execute organic growth opportunities within existing contracts, including task orders, scope expansions, and option year planning. • Work with the VP Strategic Solutions to support recompete positioning, pipeline development, and transition from capture to execution. • Partner with the VP of Microsoft Technical Solutions to assess delivery feasibility and technical implications of expansion opportunities. • Provide staffing models, ramp plans, governance and delivery realism during proposal development for programs expected to fall within the Director’s portfolio. Flagging assumptions that could impact margin, performance or client satisfaction. • Ensure delivery performance directly supports growth objectives and competitive positioning. • Serve as the primary delivery-facing relationship owner with Government Program Managers, CORs, and key stakeholders. • Lead customer engagement meetings focused on delivery performance, roadmap planning, and performance improvement. • Build trusted client relationships that position TrueTandem as a long-term partner and support contract continuity and expansion. • Lead, mentor, and develop Program Managers and delivery team members across the portfolio. • Ensure teams are staffed appropriately with the right skills to meet contract and growth needs. • Support performance management, professional development, and retention of delivery personnel. • Foster a culture of accountability, delivery excellence, and continuous improvement. • Partner closely with the VP Microsoft Technical Solutions to ensure delivery aligns with approved technical architectures and solution intent. • Coordinate with VP Strategic Solutions on recompete timing, customer intelligence, and transition planning. • Collaborate with HR, Finance, Contracts, and Security to ensure smooth program execution and lifecycle management.

🎯 Requirements

• Bachelor’s degree in Business, Information Technology, Program Management, or a related field (or equivalent experience). • 12+ years of experience delivering IT solutions in the Federal sector, with demonstrated accountability for program performance. • 5+ years of leadership experience managing multiple federal programs or a portfolio of programs. • Proven experience with post‑award program execution, including cost, schedule, scope, and quality management. • Demonstrated P&L accountability, including revenue delivery, margin management, forecasting, and financial risk mitigation. • Strong understanding of Federal contracting vehicles, task orders, option years, and contract compliance requirements. • Experience managing programs leveraging Microsoft-based solutions (e.g., Azure Government, Microsoft 365 GCC/GCC High, Power Platform, Dynamics) at the delivery level. • Proven ability to identify, shape, and execute organic growth opportunities within existing federal contracts. • Experience supporting recompetes and post‑award growth captures, in coordination with Business Development and Capture teams. • Strong client management skills, including direct engagement with Government Program Managers, CORs, and senior stakeholders. • Demonstrated ability to lead cross‑functional teams, including Program Managers, technical leads, subcontractors, and internal support functions. • Excellent written and verbal communication skills, particularly for executive‑level customer and internal reporting. • Ability to operate effectively in a fast‑paced, growth‑oriented small business environment.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development