Senior zOS System Programmer

Yesterday

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Logo of Truist

Truist

Banking • Finance • B2B

Truist is a financial institution that offers a wide range of banking services, focusing on branch banking, commercial banking, corporate and institutional banking, and mortgage and consumer lending. The company emphasizes a culture of care, diversity, and inclusion, striving to make a positive impact in clients' lives and the community. Truist provides various career opportunities and values employee growth, offering comprehensive benefits and resources for well-being. With a commitment to diversity and workplace equity, Truist has received numerous accolades for its employment practices, including recognition for diversity and inclusion efforts.

10,000+ employees

Founded 2019

🏦 Banking

💸 Finance

🤝 B2B

📋 Description

• Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues • Responds to issues in a timely manner by receiving and investigating incidents or service tickets • Analyzes and observes trends with technical issues and develops recommendations for long-term improvements • Documents all relevant end-user interactions and steps taken to resolve incidents • Has occasional contact with end-users • Communicates status of issue resolution to internal customers • May engage and manage outside vendors • Applies in-depth knowledge of application support and an understanding of best practices • Typically leads moderately complex projects and participates in larger, more complex initiatives • Solves complex technical and operational problems • Acts as a resource for teammates with less experience • May have people management responsibilities for a small team

🎯 Requirements

• Bachelor's degree and five years of experience in development or application support or an equivalent combination of education and work experience • In- depth knowledge in information systems and ability to identify, apply, and implement best practices • Understanding of key business processes and competitive strategies related to the IT function • Ability to plan and manage projects • Ability to solve complex problems by applying best practices • Ability to provide direction and mentor less experienced teammates • Ability to interpret and convey complex, difficult, or sensitive information

🏖️ Benefits

• Medical, dental, vision, life insurance • Disability, accidental death and dismemberment • Tax-preferred savings accounts • 401k plan • No less than 10 days of vacation and 10 sick days • Paid holidays

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