AR Team Lead

🔥 2 minutes ago

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HeadQuarters

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤝 B2B

💸 Finance

📋 Compliance

B2B • Finance • Compliance

HeadQuarters is a company that specializes in providing transparent staffing and shared services exclusively to cannabis businesses. Since 2018, they have been supporting growing cannabis companies by offering integrated industry experts to accelerate processes and enhance team productivity. Their services include accounting, sales administration, marketing, and managing cannabis collections, with a focus on improving cashflow reporting and increasing operational efficiency. Trusted by over 15 leading cannabis companies, HeadQuarters has processed thousands of SKUs, deliveries, and sales orders, delivering significant savings and operational gains to their clients.

📋 Description

• Manage and support a team of 4-5 AR Specialists • Assign and balance workload across the team • Provide guidance on collections strategies and difficult cases • Ensure the team follows HQ’s AR processes and communication standards • Monitor aging reports and proactively identify overdue balances • Ensure consistent follow-up with retailers on unpaid invoices • Support the team in resolution of payment issues and disputes • Escalate high-risk or long-overdue accounts when necessary • Communicate AR status and updates to the client when required • Share insights on payment trends and collections progress • Partner with clients to investigate and resolve payment discrepancies and account-related issues • Maintain accurate tracking of outstanding balances and account activity • Ensure proper documentation and updates in AR systems • Provide regular updates on team performance and collections progress • Provide regular updates to the AR Manager on team progress and account status • Flag overdue accounts, payment risks, and operational challenges early • Escalate situations where additional support or decisions are needed • Coordinate with the manager on priorities and workload planning • Coordination and support of the AR team • Monitoring aging reports and overdue accounts • Escalating payment risks and major issues

🎯 Requirements

• Proven experience in Accounts Receivable, billing, or collections • Prior experience supporting or guiding teammates is a strong plus • Solid understanding of AR processes, aging reports, and collections workflows • Strong organizational and prioritization skills • Confidence in handling challenging payment conversations • Problem-solving mindset with the ability to navigate disputes • High attention to detail and accuracy • Clear, professional communication skills • Proactive approach with a strong sense of ownership • *Nice to have:* • Experience with retail clients or high-volume AR environments • Exposure to process improvements or scaling operations

🏖️ Benefits

• **Why This Role** 🚀 Step into a leadership role and directly impact team success • 👀 Gain visibility with leadership and client stakeholders • 🧠 Build experience in coaching, coordination, and decision-making • 📊 Own AR operations for a key account • ⚙️ Shape processes and improve team efficiency • 🌱 Grow into future leadership opportunities within HQ