Sales Appointment Setter

Job not on LinkedIn

🔥 0 minutes ago

🇬🇹 Guatemala – Remote

💵 Q8k / month

⏰ Full Time

🟡 Mid-level

🟠 Senior

📅 Appointment Setter

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Logo of METEOR

METEOR

1 - 10 employees

👥 HR Tech

🎯 Recruiter

🤝 B2B

HR Tech • Recruitment • B2B

METEOR is an Employer of Record (EOR) company that aims to connect talented professionals in Latin America with high-quality remote jobs offered by companies around the world, particularly in North America. Their mission is to eliminate geographic barriers and facilitate employment opportunities across diverse industries by handling administrative tasks such as payroll, taxes, and compliance with local HR laws. METEOR acts as an extension of the hiring company's HR team to ensure seamless integration and workforce management while promoting work-from-home models. The company is committed to fostering global connections and curating smart talent solutions for growing businesses.

📋 Description

• Responding quickly to new inbound leads from CRM systems, social media platforms, website forms, and phone inquiries. • Pre-qualifying leads using clinic criteria (eligibility questions, medical considerations, readiness, expectations). • Conducting outbound calls, texts, and follow-ups based on patient communication preferences. • Confirming appointments ahead of time and providing all required information (arrival instructions, parking, forms, preparation guidelines). • Rescheduling cancellations or no-shows promptly to reduce lost opportunities. • Ensuring complete and accurate documentation of all interactions within Symplast and clinic systems. • Reaching out within 48–72 hours after consultations to answer questions, support decision-making, and encourage booking. • Supporting pricing or financing conversations and directing patients toward next steps. • Conducting follow-up calls with post-treatment or post-surgery patients to maintain strong relationships. • Maintaining consistent outreach cadences to ensure all leads are contacted and engaged. • Tracking calling activity, lead status, and follow-up pipelines to prevent missed opportunities. • Collaborating with consultants and clinic leadership to support improvements in scripts, objection handling, and sales processes. • Updating CRM notes clearly, accurately, and consistently. • Tracking outreach metrics, booked consults, conversation outcomes, and follow-up status. • Supporting the development of scripts, QA checklists, and best practices as the lead management process evolves.

🎯 Requirements

• Experience in sales appointment setting, outbound sales, community management, etc. • Proven ability to handle outbound and inbound calls with professionalism and patient-oriented communication. • Has an excellent customer service oriented tone of voice, and is able to work around customer experience branding guidelines. • Strong organizational skills to manage follow-up cadences, lead pipelines, and CRM documentation. • Comfortable working toward conversion metrics, booking goals, and performance KPIs. • Ability to adapt to scripts and follow structured communication frameworks. • Proficient in Google GSuite (Docs, Sheets, Slides), Microsoft Office (Word, Excel, PowerPoint) and experienced with digital file organization. • Excellent English verbal and written language proficiency (C1–C2 in CEFR Scale). • Access to a quiet work area at home with reliable internet (50 Mbps or more)

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