Talent Hackers
Recruitment • eCommerce • SaaS
Talent Hackers is a recruiting agency specializing in connecting businesses with top remote talent, particularly in the eCommerce sector. They offer a streamlined hiring process that selects only the top candidates, ensuring quality while reducing costs significantly. With nearly 15 years of offshore recruiting experience, Talent Hackers provides dedicated professionals who work in clients' time zones, promising fast onboarding and customized solutions to meet business needs.
Admin Assistant - Client Success and Project Operations
Job not on LinkedIn
April 17
Talent Hackers
Recruitment • eCommerce • SaaS
Talent Hackers is a recruiting agency specializing in connecting businesses with top remote talent, particularly in the eCommerce sector. They offer a streamlined hiring process that selects only the top candidates, ensuring quality while reducing costs significantly. With nearly 15 years of offshore recruiting experience, Talent Hackers provides dedicated professionals who work in clients' time zones, promising fast onboarding and customized solutions to meet business needs.
📋 Description
• This is a remote position. • We are seeking an Admin Assistant to deliver world-class real estate media to top-producing agents. • From cinematic listing videos to high-converting reels and stunning photography, we hope to elevate our clients’ brands — and we do it through elite service and obsessive attention to quality. • Our admin team is the client success engine — owning communication, timelines, and quality control across every order. • This role is at the frontlines of the client experience. • We're not just managing projects — we’re ensuring every client feels prioritized, understood, and taken care of from the first call to final delivery. • You’ll manage details with precision, act with urgency, and uphold our company’s high-touch, high-quality standards in everything you do. • Core Tasks • Respond to all client communications rapidly and thoughtfully • Send proactive updates on deliverables, timelines, and revisions • Handle scheduling, and day-before group chats with clients and creative specialists • Track and follow up on all outstanding requests • Manage the project dashboard daily to track QC, delivery status, and upcoming orders • Assign projects to the correct editors or photographers based on SOPs • Prepare and conduct pre-shoot and post-shoot calls to align expectations • Organize and send media via delivery SOP • Ensure edits meet client briefs and visual quality standards • Thriving in SOPs and checklists without needed follow up
🎯 Requirements
• Experience with maintaining and updating Tonomo, Asana, and internal trackers with project detail • Capacity to flag, request revisions, and follow up until resolution • Ability to work PST, occasional early mornings and weekends for key projects • Strong client focus with a proactive communication style • High attention to detail and ability to catch small errors consistently • Creativity and visual awareness to evaluate content quality • Ability to follow and thrive within SOPs and structured workflows • Resilience under a fast-paced workload and ability to stay composed • Clear and professional written and verbal communication skills • Proactive ownership of tasks and problem-solving mindset • Clear communication • Taking responsibility and ownership of your work
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