Bilingual Customer Service Representative, Spanish-English

🔥 4 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of TTEC

TTEC

10,000+ employees

Founded 1984

🤝 B2B

🏢 Enterprise

💰 $1.5G Post-IPO Debt - TTEC on 2021-11

B2B • Enterprise

TTEC is a global customer experience and digital services company that partners with brands to deliver customer service, sales, and technology-enabled support. The company operates contact-center and remote workforces, provides workforce training and talent solutions, and builds technology and digital programs that help enterprises manage customer interactions. TTEC emphasizes employee experience, inclusion, and corporate responsibility while serving other businesses at scale.

📋 Description

• Answer incoming communications from customers • Conduct research to provide answers for customers to resolve their issues • Ownership over resolving escalated or complex calls from customers • Contribute to the success of the customer experience and the overall success of the team

🎯 Requirements

• 6 months or more of customer services experience • High school diploma or equivalent • Great written and verbal communication skills in Spanish-English • Computer experience • High speed internet (>15 mbps)

🏖️ Benefits

• Supportive of your career and professional development • An inclusive culture and community-minded organization where giving back is encouraged • A global team of curious lifelong learners guided by our company values • Health and wellness incentives • Tuition reimbursement • Paid time off

Apply Now

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