AI Backend Engineer

Job not on LinkedIn

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $140k - $200k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔙 Backend Engineer

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TTEC

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

🤝 B2B

💰 Post-IPO Debt on 2021-11

B2B • Customer Experience • AI

TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

📋 Description

• Build and operate backend systems that serve AI-powered insurance workflows in production. • Design and implement AI orchestration layers that connect models, APIs, workflows, and business logic. • Build inference pipelines for LLM-based and AI-assisted automation systems. • Optimize latency, throughput, and cost across AI services (caching, batching, streaming, routing). • Design stable service boundaries between backend systems, ML components, and product APIs. • Implement observability: logging, metrics, tracing, alerting, and incident response workflows. • Debug production issues across distributed AI systems and resolve root causes. • Collaborate closely with frontend, product, operations, and ML teams to ship end-to-end features. • Continuously improve system reliability, scalability, and performance.

🎯 Requirements

• Strong backend engineering experience in production systems. • Experience building or operating high-throughput, low-latency services. • Familiarity with AI Systems (LLMs, Embeddings, or AI Workflows). • Experience with distributed systems and production debugging. • Strong understanding of APIs, data flows, and system design principles. • Experience with observability tools (logging, monitoring, tracing). • Strong ownership mindset and bias toward shipping. • Comfortable working in fast-paced, globally distributed teams.

🏖️ Benefits

• medical insurance • Dental • Vision • Savings Plan Options • PTO