Software Engineer, Desktop, Artificial Intelligence, AI

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🕒 Yesterday

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Logo of TTEC

TTEC

10,000+ employees

Founded 1984

đŸ€ B2B

💰 Post-IPO Debt on 2021-11

B2B ‱ Customer Experience ‱ AI

TTEC is a global customer experience technology and services company that specializes in Customer Experience (CX) strategy, contact center operations, and AI-enhanced services. Serving brands across diverse industries, TTEC employs a unique blend of human talent and AI technology to optimize customer interactions and drive satisfaction. With over 54,000 employees across 80+ contact centers, TTEC provides tailored solutions that enhance customer journeys, improve operational efficiency, and foster long-term loyalty.

📋 Description

‱ Build and maintain cross-platform desktop applications using Electron ‱ Design responsive and scalable UIs for real-time collaboration ‱ Implement desktop-specific functionality including file system access, native notifications, auto-updates, and deep linking ‱ Integrate Artificial Intelligence (AI)-powered features (chat, agents, Artificial Intelligence (AI) assistance) via backend APIs ‱ Optimize startup time, memory usage, and runtime performance ‱ Profile and reduce Electron overhead ‱ Manage large local state and message history efficiently ‱ Ensure smooth real-time updates (messages, typing indicators, presence) ‱ Maintain stability across macOS and Windows environments

🎯 Requirements

‱ Proven software engineering experience ‱ Artificial Intelligence (AI) experience required ‱ Hands-on experience building production Electron applications ‱ Strong proficiency in JavaScript and TypeScript ‱ Experience with React or similar UI frameworks ‱ Solid understanding of the desktop application lifecycle ‱ Experience with IPC communication ‱ Experience working with local storage (SQLite, IndexedDB, filesystem) ‱ Experience with WebSockets or other real-time transport mechanisms ‱ Strong debugging and performance profiling skills ‱ Familiarity with native OS behaviors on macOS or Windows

đŸ–ïž Benefits

‱ medical insurance ‱ Dental ‱ Vision ‱ Savings Plan Options ‱ PTO

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