Principal Architect, Azure Cloud

September 15

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Logo of TTEC Digital

TTEC Digital

Artificial Intelligence • B2B • Customer Experience

TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.

📋 Description

• Collaborates with sales and delivery to develop client proposals around process and solution options, create roadmaps, and clearly explain technical concepts for shared understanding to facilitate decision-making • Leads technical and non-technical executive- or sponsor-level client stakeholders on complex technical concepts or design implications • Leads large-scale, complex technical requirements elicitation, design, and scoping discussions, internally and/or with existing and potential clients • Decomposes large-scale requirements/user stories into tasks, and accurately estimates the effort for themselves or others to complete those tasks • Professionally delegates technical tasks to other team members for multi-workstream projects of large scale and high complexity • Demonstrates a consistent capability for effective project leadership on a variety of projects and project types, including multi-workstream large-scale complex projects with global teams • Identifies problems independently and demonstrates proactive ownership of their solution, vets and evaluates others’ proposed solutions, and delegates ownership to others where appropriate • Proactively and professionally raises and articulates risks with the PM, project delivery team, and internal leadership • Productively collaborates with the project team and internal leadership on potential solutions and mitigation approaches, and participates in the related client communication at the sponsor level • Demonstrates a proven, repeatable track record of successful large-scale project delivery • Demonstrates an ability to monitor other consultants’ completion of tasks, to help other consultants eliminate or work around impediments, and to identify additional work for others

🎯 Requirements

• 5+ years of experience with large-scale delivery, and is able to recommend whether an Agile, traditional/waterfall, or hybrid approach is most suitable for a project • 5+ years’ experience leading consulting projects for large clients for Landing Zones & Governance, Identity & Access (Microsoft Entra), Compliance & Risk and Security Architecture • 5+ years’ experience leading consulting projects for large clients with six or more of the following tools and technologies: Azure Infrastructure as Code (IaC) & Automation, Azure Compliance, Azure Governance, Azure Landing Zone Design, Azure Networking, Azure Security, Azure Virtual Machine resources, Azure Storage resources, Azure AKS/Kubernetes, Entra Build, Entra Manage • Four or more Microsoft Azure Infrastructure & Operations, DevOps Automation, Networking, and/or Security certifications. AZ104 and AZ305 are must-haves • Demonstrated project leadership on multi-workstream large-scale complex projects with global teams • Ability to decompose large-scale requirements/user stories into tasks and accurately estimate effort • Experience delegating technical tasks and monitoring other consultants' completion of tasks

🏖️ Benefits

• #LI-REMOTEUS • TTEC is a proud equal opportunity employer where all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability

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