
1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
🔥 0 minutes ago
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1001 - 5000 employees
🤖 Artificial Intelligence
🤝 B2B
Artificial Intelligence • B2B • Customer Experience
TTEC Digital is a leader in customer experience transformation, combining technology and human empathy to enhance customer interactions. With a focus on artificial intelligence, contact center technology, and customer relationship management, TTEC Digital delivers tailored solutions for mid-market digital transformation. Their comprehensive offerings include data analytics, CX strategy and design, and managed services that optimize customer engagements across various industries.
• Generate business revenue through new clients and expanding existing business. • Collaborate with Business Development Associates to identify strategic targets and generate opportunities. • Build and manage corporate partner relationships with Microsoft to drive revenue and mutual value. • Create joint target account strategies and marketing activities. • Develop strong relationships with Microsoft Leadership and Sales Representatives. • Research and identify strategic sales opportunities. • Conduct opportunity assessments and develop account plans. • Work collaboratively to build presentations promoting unique selling points. • Develop SOWs and RFPs. • Maximize account value and expand offerings within existing accounts. • Present proposals to decision makers for renewal and new business. • Collaborate with PMO and Practice for successful client implementations. • Partner with Client Account Managers for high client satisfaction.
• Bachelor’s degree in Computer Science, MIS, or relative field experience. • Certification in CX related Microsoft disciplines or possess the knowledge to become certified. • Experience working directly with Microsoft to support client conversations. • 5 years or more experience working with relevant Microsoft technologies in a sales environment. • At least 3 years of experience leading bid and deal teams. • Have 3 years of experience partnering with Microsoft across multiple commercial teams.
• TTEC Digital coaching and support for employees • Strong employee centric culture • Proven leadership team
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