Solutions Engineer – Manufacturing

🕒 March 13

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Tulip Interfaces

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2012

☁️ SaaS

🏢 Enterprise

💰 $100M Series C on 2021-08

Manufacturing • SaaS • Enterprise

Tulip Interfaces is a company that provides a no-code platform designed to improve manufacturing operations. The platform offers a range of solutions including app development, data analytics, machine connectivity, and digital work instructions to enhance operational efficiency. It serves various industries, particularly in discrete manufacturing, life sciences, and high-tech manufacturing sectors, helping to streamline workflow, ensure regulatory compliance, and improve productivity.

📋 Description

• Partner with plant-level and corporate stakeholders at a customer’s site (operators, engineers, IT, quality, operations leadership) • Lead design, build, and deployment of customer-specific Tulip solutions • Work side by side with customers and partners to implement solutions in live manufacturing environments • Deploy solutions to live production environments with minimal disruption • Integrate with shop-floor systems such as PLCs, MES/ERP, and quality systems • Work with machine data, events, and production context (orders, materials, routings) • Troubleshoot and resolve complex issues spanning software, data, and operational workflows • Serve as the technical owner for forward-deployed customer solutions • Serve as the technical authority during customer deployments • Advise on architecture, scalability, security, and reliability in regulated or high-availability environments • Document solutions and share learnings across internal teams • Communicate and work with broader customer team to strategize for success • Represent the voice of the customer to Product and Engineering teams, and collaborate to influence Product roadmap and feature design • Help generalize customer-specific solutions into reusable product capabilities • Contribute to internal process development, best practices, and cross-team collaboration

🎯 Requirements

• 8-10+ years of experience in manufacturing, industrial software, or manufacturing-focused technology roles, with at least 4 years of experience in direct, customer-facing or consultant roles • Ability to walk a shop floor and independently identify opportunities for operational improvement • Experience with Operations Technology, including MES, ERP, quality, or production systems (Architecture and implementation experience strongly preferred) • Experience integrating systems and devices in manufacturing environments • Strong understanding of manufacturing workflows, quality, traceability, and operational constraints • Proven ability to lead complex technical or operational initiatives end to end • Strong project management, organization, and communication skills • Comfortable and experienced in customer-facing, technically deep conversations • Ability to think creatively and strategically while delivering practical solutions • A demonstrated commitment to viewing problems through the customer’s lens • Ability to learn quickly and lead by example in ambiguous environments • BS degree in Engineering or a related technical field (or equivalent experience) • Must be able to travel up to 75% • Business level of English to communicate with internal team and handle English knowledge database • A self-starter who identifies challenges and creates solutions without waiting for instructions. • Comfortable working in a fast-paced, ever-changing environment where roles and processes are still being defined.

🏖️ Benefits

• Direct impact on product and culture • Company equity • Hybrid Work Style • Learning & Development benefit • Comprehensive social insurance package (Health, Pension, Employment, and Workers' Compensation • Commutation Allowance