Business Intelligence Analyst, Level 2

🔥 12 hours ago

🇨🇴 Colombia – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Business Intelligence Developer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔌 API

🤝 B2B

API • B2B

Twilio is a leading provider of cloud communications services that enables developers to build innovative communication solutions. Founded in 2008, Twilio has democratized access to communication channels such as voice, text, chat, video, and email through easy-to-use APIs. With headquarters in San Francisco and a global presence, Twilio empowers organizations of all sizes to engage effectively with their customers by integrating these communication capabilities into their applications.

📋 Description

• Provide actionable insights into strategic operations initiatives through quantitative analysis, technical systems, and analytics leadership • Define OKRs and design and build insight-generating reports and dashboards • Partner cross-functionally with technical program managers to source and process product data • Use SQL and data visualization tools to communicate product insights and recommendations • Standardize, maintain, and document metrics, models, datasets, and dashboards using Tableau, Confluence, Acryl, and code • Source and leverage data for time-critical and strategic decision-making • Partner with leaders to roll out and drive adoption of dashboards and metrics • Monitor and improve product performance with product leadership • Measure and analyze product value and value propositions through metrics • Collaborate with data producers and consumers to ensure data quality and availability after product launches • Serve as a trusted advisor and foster stakeholder partnerships

🎯 Requirements

• 3-5 years of professional experience performing quantitative analysis, building dashboards and reports, and converting ambiguous, messy data into actionable results • Ability to think strategically and initiate, refine, and complete projects with minimal guidance in an ambiguous environment • Excellent verbal and written communication skills • Proficiency writing, developing, and performing data deep dives and complex queries in SQL and SQL-like relational data languages • Minimum 2 years of Tableau experience developing and managing dashboards • Demonstrated ability to build reports, metrics, and dashboards for analytics projects • Experience with data extraction, cleansing, mapping, loading, and operationalizing workflows in production • Familiarity or hands-on experience with Generative AI tools is a plus • Experience in telephony, email, messaging, social media, or other electronic communications is a plus • Experience or familiarity with data warehousing, ETL processes, and distributed computing technologies is a plus • Experience with BI reporting tools like Looker is a plus • Experience with unstructured data is a plus

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program • Support for employee volunteering and donation efforts • Remote-first work arrangement • Occasional travel opportunities for project or team in-person meetings