Principal Engineer

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Own and deliver robust, high-scale routing experiences for the Data platform/ pipelines team for Twilio Segment. • Architect and operate always-available, complex distributed systems in cloud environments. • Guide technical decisions, articulating trade-offs between cost, performance, and reliability. • Translate complex technical strategies into actionable plans for diverse stakeholders, including Product Managers and Architects

🎯 Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. • Hands-on experience with high-scale messaging/streaming systems and processing engines (several thousand events/sec). • Excellent abilities in high level service design -- modeling interfaces and internals in a properly modular, composable, and extensible way. • Expert programming experience in Go or similar object-oriented languages. • Demonstrated experience identifying, prototyping, and deploying GenAI/LLM solutions to solve real-world engineering or data processing challenges. • Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture. • Excellent communication, problem-solving, and operational excellence skills.

🏖️ Benefits

• competitive pay • generous time off • ample parental and wellness leave • healthcare • a retirement savings program • much more