Principal Software Engineer

🕒 May 21

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Lead architecture and system design for complex, distributed software systems; guide teams toward scalable, maintainable solutions. • Design, implement, and review high-quality code for core services, APIs, platforms, and/or user-facing applications. • Translate business goals into technical roadmaps, identify tradeoffs, and align stakeholders on solution direction. • Improve system resiliency, latency, throughput, and cost efficiency; establish SLOs/SLAs and operational practices. • Drive standards for coding, testing, CI/CD, observability, security, and documentation; champion automation and quality. • Partner with engineering managers, staff engineers, and product leaders to coordinate delivery across multiple teams. • Coach and mentor engineers at all levels; lead design reviews, incident postmortems, and technical deep dives. • Identify technical risks early (security, scalability, compliance) and drive mitigation plans.

🎯 Requirements

• 12+ years of experience designing and developing highly-available, high-scale, secure, mission critical native cloud enterprise SaaS applications in Java, Go or Python. • Knowledge of architectural patterns and archetypes for building mature services, especially for distributed and multi-regional deployments. • Excellent abilities in high level service design - modeling interfaces and internals in a proper modular, composable, and extensible way. • Experience with AWS, GCP or other public cloud infrastructure platforms. Multi-region deployment is a plus. • Experience building distributed systems at scale based on microservices architecture. • Extensive experience with REST API design and implementation. • Experience working with data architecture such as Clickhouse, Lakehouse, Snowflake • Experience with SQL/NoSQL databases and caches. • Familiarity with streaming systems such as Kafka, Flink, Spark • Experience with container technologies - Docker/Kubernetes. • Experience implementing modern automated testing and CI/CD pipelines. Develop, Test, Deploy your code. • Strong expertise in solving complex production issues

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program