Senior Engineering Manager

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Own and deliver robust, high-scale routing experiences for Data platforms & pipelines for Twilio Segment. • Champion team growth and success, prioritizing mentorship and individual development. • Architect and operate always-available, complex distributed systems in cloud environments. • Guide technical decisions, articulating trade-offs between cost, performance, and reliability. • Advocate for agile processes, continuous integration, and robust automation. • Translate complex technical strategies into actionable plans for diverse stakeholders, including Product Managers and Architects.

🎯 Requirements

• 14+ years of engineering experience with a 5+ year proven track record managing software teams. • Bachelor’s or Master’s degree in Computer Science, Engineering, or related field. • Proven experience managing multiple workstreams within the team. • Demonstrated commitment to driving an AI-centric engineering mindset and providing mentorship on leveraging AI-enabled development platforms. • Technical depth in distributed systems, high-scale ingestion, and cloud-native architecture. • Hands-on experience with high-scale messaging/streaming systems and processing engines (several thousand events/sec).

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program