Senior Global Events Manager

🔥 6 hours ago

🏄 California, Connecticut, +4 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $106.3k - $140.7k / year

⏰ Full Time

🟠 Senior

🎪 Events

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Own the event technology strategy, standards, and governance model across Twilio Global Events... • Design registration strategies, including registration flows, form logic, attendee types... • Partner with Marketing Operations, Data, Web, Brand, Legal, Product Marketing, Sales, Field Marketing, Developer Network, and event stakeholders... • Build scalable self-service templates, intake processes, runbooks, QA checklists, launch timelines... • Manage event technology vendor relationships, platform roadmaps, support models... • Guide the planning, requirements, testing, and launch process for event websites and landing pages... • Identify gaps in process, ownership, tooling, data quality, or execution... • Use AI and automation tools to improve event operations...

🎯 Requirements

• 8+ years of experience in event technology, registration operations, or marketing operations within a B2B SaaS environment, or high-growth environment. • Strong Salesforce and event data expertise, including campaign tracking, attendee data, field mapping, reporting requirements, data QA, post-event data transmission, and downstream reporting workflows. • Strong hands-on experience with event technology platforms such as Swoogo, Cvent, RainFocus, BigMarker, Qualtrics, Bizzabo, Splash, ON24, Webex Events, or similar tools. • Experience supporting large-scale events (2,000+ attendees) and managing mobile event apps or onsite hardware. • Advanced Excel or Google Sheets skills, including data cleanup, reconciliation, formulas, pivot tables, lookups, QA, and reporting-ready data preparation. • Proven ability to build scalable templates, operating playbooks, intake models, documentation, QA processes, launch readiness frameworks, and post-event closeout processes. • Demonstrated ability to use AI or automation tools to improve productivity, streamline workflows, accelerate documentation, support analysis, strengthen QA, and scale repeatable processes. • Strong project management skills across workback planning, milestone tracking, stakeholder reviews, launch readiness, issue resolution, vendor coordination, post-event wrap-up, and archival. • High bar for brand consistency, attendee experience, accessibility, data quality, privacy, compliance, and operational excellence. • Strong sense of ownership, with the ability to identify gaps, clarify ambiguity, drive decisions, and move work forward across multiple stakeholders. • Ability to think like both a systems owner and an event marketer, balancing operational requirements with audience experience, brand quality, and business impact.

🏖️ Benefits

• Competitive pay • Generous time off • Ample parental and wellness leave • Healthcare • Retirement savings program