Social Media Manager

🕒 April 23

🏄 California – Remote

🏄 California – Remote

💵 $93.8k - $117.3k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💕 Social Media Manager

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Twilio

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Support campaign and content strategy across major launches, integrated campaigns, brand moments, and tentpole events. • Help manage social channels — including LinkedIn, Instagram, Facebook, and X. • Own social analytics, reporting, and competitive insights that shape future strategy. • Manage developer social content. • Work cross-functionally to manage employee brand social content. • Align with Brand team to develop engaging, socially-relevant content. • Own the employee advocacy program to make Twilions amplify our story. • Engage and grow our community daily – from developers to decision makers. • Use data to tell the story behind the numbers. • Experiment and test new tactics to reach new audiences. • Contribute to building the world’s leading customer engagement platform.

🎯 Requirements

• Has 6+ years experience managing brand social. • Can express complex thoughts or ideas in 100 characters or less. • Thinks outside the box and communicates ideas clearly. • Loves short form video and is fluent in CapCut and Canva. • Uses data and analytics to create strategy. • Proven success driving engagement • Loves building community — and knows how to make people care. • Brings energy, curiosity, and a sense of fun to the work. • Is organized and good at creating clarity and process while operating in a fast-moving environment.

🏖️ Benefits

• Health care insurance • 401(k) retirement account • Paid sick time • Paid personal time off • Paid parental leave