Software Engineer, L2 Segment Team

🕒 May 15

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Twilio

5001 - 10000 employees

Millions of developers around the world have used Twilio to unlock the magic of communications to improve any human experience.Twilio has democratized communications channels like voice, text, chat, video, and email by virtualizing the world’s communications infrastructure through APIs that are simple enough for any developer to use, yet robust enough to power the world’s most demanding applications.By making communications a part of every software developer’s toolkit, Twilio is enabling innovators across every industry — from emerging leaders to the world’s largest organizations — to reinvent how companies engage with their customers.Founded in 2008, Twilio has over 5,000 employees in 26 offices in 17 countries and counting, with headquarters in San Francisco and other offices in Atlanta, Bangalore, Berlin, Bogotá, Denver, Dublin, Paris, Prague, Hong Kong, Irvine, London, Madrid, Munich, Malmö, Mountain View, Redwood City, New York City, São Paulo, Sydney, Melbourne, Singapore, Tallinn, and Tokyo.

📋 Description

• Design and build robust, scalable backend systems and APIs across Segment’s data platform. • Collaborate cross-functionally with design, product, and other engineers to define solutions that balance usability, performance, and long-term architecture. • Communicate technical decisions clearly - articulating trade-offs, customer impact, and team alignment. • Troubleshoot and improve system reliability, debugging issues and refining operational tooling and processes. • Participate in an on-call rotation for our managed services

🎯 Requirements

• 2+ years experience writing production-grade code in a modern programming language • Experience programming in one or more of the following: Go, Java, Python, or similar languages • Experience operating large-scale, distributed systems on top of cloud infrastructure such as Amazon Web Services (AWS) • Have hands-on experience with container orchestration frameworks (e.g. Kubernetes, EKS, ECS) • Have experience with large scale async processing systems • Experience shipping services (products) following CI/CD development paradigm • Good grasp of software engineering and how to build a system in scalable and extensive manner • Excellent written and verbal technical communication skills to convey complex technical concepts effectively • Comfortable asking questions and taking initiative to solve problems where it is often necessary to “draw the owl” • Leverage best-in-class development productivity practices including AI tooling

🏖️ Benefits

• health care insurance • 401(k) retirement account • paid sick time • paid personal time off • paid parental leave

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