
201 - 500 employees
Founded 2018
🏥 Healthcare
⚖️ Legal
📦 Logistics
Healthcare • Legal • Logistics
Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.
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201 - 500 employees
Founded 2018
🏥 Healthcare
⚖️ Legal
📦 Logistics
Healthcare • Legal • Logistics
Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.
• Support all aspects of project administration across multiple active projects. • Use reports and dashboards to produce, collate, and distribute information required by delivery and project teams. • Maintain accurate and up-to-date project records throughout the delivery lifecycle. • Assist the delivery team with general administrative tasks. • Engage with suppliers and subcontractors in a timely, professional, and proactive manner. • Follow up outstanding information or documentation. • Maintain clear and professional communication with external parties via phone and email. • Maintain project information using Jira and associated systems. • Ensure client and contractor communications are accurately recorded and auditable. • Manage assigned tasks within CRM and task-management systems. • Support document processing and system updates. • Follow quality standards, procedures, and delivery processes. • Identify and escalate issues, delays, or risks. • Assist with agreed remedies and preventative measures. • Support audit readiness by maintaining complete documentation and communication trails. • Prepare basic reporting to help maintain or improve service delivery levels. • Work toward delivery team KPIs and performance targets. • Assist with administrative gaps and other role-specific duties.
• Bachelor’s degree in Business Administration, Construction Management, Engineering, Information Systems, or a related discipline is preferred. • Previous experience in an administrative or support role, ideally within construction, engineering, technology, or a related industry. • Strong organisational skills with the ability to manage multiple tasks simultaneously. • Accurate IT skills and confidence working with structured systems and workflows. • Working knowledge of Microsoft Office, including Outlook, Word, and Excel. • Experience using CRM systems and task or ticket-management platforms (e.g. Jira) is desirable. • Good written and verbal communication skills, with confidence engaging suppliers and subcontractors. • Ability to process work efficiently while maintaining attention to detail. • Ability to follow defined processes, quality standards, and escalation pathways. • Ability to work both independently and collaboratively within a team environment. • Prior exposure to construction terminology or documentation is advantageous but not essential.
• Permanent work-from-home setup • Monday–Friday: 4:00 PM–1:00 AM or 5:00 PM–2:00 AM PHT (adjustments will be made for daylight saving time) • HMO with 2 free dependents and medical reimbursements (upon completion of 3 months of employment) • Government-mandated benefits • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success • Competitive pay and benefits • Additional entitlements • Structured career development programs • Equal opportunity and inclusive workplace
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