Logistics Coordinator – Shipping

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Twoconnect

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2018

🏥 Healthcare

⚖️ Legal

📦 Logistics

Healthcare • Legal • Logistics

Twoconnect is an outsourcing service provider specializing in tailored and scalable offshore staffing solutions for businesses in Australia and New Zealand. They offer expert HR consulting, talent sourcing, onboarding, and performance management to help companies build dedicated offshore teams in various industries, including accounting, IT, healthcare, and retail. With a focus on long-term partnerships, Twoconnect streamlines the recruitment and management of remote staff to enhance operational efficiencies and reduce costs.

📋 Description

• Manage international purchase orders from placement through to delivery and invoicing. • Oversee drop ship processes from supplier purchase order placement through to customer invoicing. • Liaise with suppliers and freight forwarders to ensure timely dispatch and delivery of stock. • Prepare, review, and coordinate shipping and customs documentation to avoid delays across **Australia**, **New Zealand**, **Canada**, and the **United States**. • Provide regular updates to management regarding order status, shipment delays, and stock shortages. • Work closely with international offices to track order status and delivery timelines. • Maintain and update ERP systems with purchase order changes, shipment milestones, and delivery information in a timely manner. • Monitor shipment progress across multiple markets and support issue resolution where delays or discrepancies arise. • Identify and escalate supply chain risks, documentation gaps, and service issues proactively. • Contribute to continuous improvement across shipping, logistics coordination, and system accuracy. • Other position-level duties as they arise.

🎯 Requirements

• Bachelor’s degree in Commerce, Supply Chain, International Business, or a related discipline. • 7+ years’ experience in **international **logistics, shipping, or imports/exports coordination. • Demonstrated hands-on experience in direct imports/exports coordination within a product-based or trading environment. • Strong knowledge of **shipping documentation**, **freight coordination**, and **customs-related requirements**. • Experience liaising with suppliers and freight forwarders across multiple countries and time zones. • Experience working with **multi-currency ERP systems**. • Strong attention to detail with a high level of accuracy in documentation and data entry. • Ability to manage multiple shipments, deadlines, and competing priorities effectively. • Proactive problem-solving skills with the ability to identify and resolve shipping issues early. • Strong written and verbal English communication skills. • Experience in FMCG, distribution, or product-based environments (advantageous). • Ability to work independently in an offshore support role while maintaining a high level of service and responsiveness.

🏖️ Benefits

• Permanent work-from-home setup • Monday–Friday: 8:00 AM – 5:00 PM PHT (*adjustments will be made for daylight saving time*) • HMO with 2 free dependents and medical reimbursements • Government-mandated benefits • Opportunities to work with leading companies in Australia and beyond • Training programmes for career development • Engaging company outings, team activities and wellness sessions • Supportive, inclusive culture • Dedicated managers focused on your growth and success