Director of Service Delivery

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🔥 1 minute ago

🦀 Maryland, Virginia, +1 more states – Remote

🦀 Maryland – Remote ⚔️ Virginia – Remote ☕ Washington – Remote

⏰ Full Time

🔴 Lead

👔 Director

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Tyto Athene, LLC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2018

🔒 Cybersecurity

🤖 Artificial Intelligence

🏛️ Government

Cybersecurity • Artificial Intelligence • Government

Tyto Athene, LLC is a mission-focused technology and systems integrator that transforms data into actionable intelligence and enables secure, real-time communications for government customers. The company delivers networking and network modernization, cybersecurity operations (including zero trust and post-quantum cryptography), data and analytics, AI/ML, cloud and enterprise IT, platform engineering, and mission enablement services to defense, intelligence, space, homeland security, and civilian agencies.

📋 Description

• Lead and oversee all service delivery functions for cybersecurity and cloud security professional services engagements, ensuring quality, timelines, and compliance standards are met. • Own the delivery lifecycle for FedRAMP advisory, implementation, continuous monitoring, and related security programs. • Drive operational strategy and governance frameworks that ensure predictable, high‑quality delivery across all accounts. • Collaborate with Sales, Compliance, and Customer Success teams to improve service offerings, resolve issues, and enhance customer satisfaction. • Ensure teams follow industry standards including NIST 800‑53, FedRAMP Moderate/High, DOD IL frameworks, and agency‑specific ATO requirements. • Develop, mentor, and grow high-performance technical delivery teams, including project managers, cloud architects, security engineers and security analysts. • Work closely with executive leadership to forecast resource needs, optimize utilization, and support organizational growth initiatives. • Maintain deep understanding of emerging cybersecurity risks, cloud technologies, and federal compliance trends. • Review and approve statements of work, delivery plans, and technical program documentation. • Establish KPIs and drive continuous improvement across delivery operations.

🎯 Requirements

• U.S. Citizenship (mandatory) • 10+ years of experience leading service delivery, program management, or operations in a cybersecurity, cloud services, or federal consulting environment. • Hands-on FedRAMP experience including advisory, implementation, or continuous monitoring. • Proven track record managing complex technical programs for U.S. Federal agencies or regulated industries. • Extensive experience with Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). • Strong understanding of federal security frameworks such as NIST 800‑53, FISMA, DFARS/CMMC, SOC, and ATO processes. • Exceptional leadership, communication, and stakeholder‑management skills. • Experience managing distributed technical, professional services teams and large-scale delivery organizations.

🏖️ Benefits

• Health/Dental/Vision • 401(k) match • Paid Time Off • STD/LTD/Life Insurance • Referral Bonuses • Professional development reimbursement • Parental leave