Mortgage Loan Assistant – NMLS

🔥 29 minutes ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $20 - $23 / hour

⏰ Full Time

🟢 Junior

✨ Loan Assistant

🚫👨‍🎓 No degree required

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U.S. Bank

WebsiteLinkedInAll Job Openings

10,000+ employees

🏦 Banking

💸 Finance

🛡️ Insurance

💰 $55M Post IPO debt on 2023-10

Banking • Finance • Insurance

U. S. Bank is a large, diversified commercial bank and financial services company. It operates retail and branch banking, corporate and commercial banking, lending and credit underwriting, wealth management, investment and asset management, and offers insurance and other financial products. The company serves consumer and business customers through physical branches, digital and contact-center channels, and maintains a multinational presence (locations in the United States, Canada, Europe and India). It is a Member FDIC institution and emphasizes customer-focused services, inclusion, and career development.

📋 Description

• Performs a broad variety of administrative support functions for assigned Mortgage Loan Originator(s) up to the time of application submission into Mortgage Operations. • This support may include following up with borrowers for the collection of required documentation, responding to borrowers questions related to loan status, and may assist operations partners in relation to specific loan requests. • Utilizes supplied Marketing tools to assist in growing the assigned Mortgage Loan Originator’s (or Originators’) book of business. • Actively participates in all required corporate and business line training. • Responsible for providing excellent customer service that positively impacts the customer experience with U.S. Bank. • Establishes and maintains good working relationships with other departments within U.S. Bank Home Mortgage and U.S. Bank overall.

🎯 Requirements

• High school diploma or equivalent • Minimum one year of experience in administrative support activities • Bilingual ability to read, write, and speak in business-level proficiency of Spanish language and English • Good verbal and written communication skills • Ability to manage multiple tasks/projects and deadlines simultaneously • Proficient computer navigation skills using a variety of software packages including Microsoft Office applications • Previous sales support experience preferred

🏖️ Benefits

• Healthcare (medical, dental, vision) • Basic term and optional term life insurance • Short-term and long-term disability • Pregnancy disability and parental leave • 401(k) and employer-funded retirement plan • Paid vacation (from two to five weeks depending on salary grade and tenure) • Up to 11 paid holiday opportunities • Adoption assistance • Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law