Instructional Design Manager

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The University of Arizona Global Campus

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Education

The University of Arizona Global Campus is an accredited online educational institution dedicated to transforming lives through quality education. It provides a flexible, supportive, and valuable educational experience designed to help students achieve their goals. The university is committed to maintaining high standards for online courses through Quality Matters certification, ensuring a standardized and quality online curriculum. As a Hispanic-serving institution, it embraces diversity and inclusivity, providing equal employment opportunities and fostering innovation through diverse experiences and perspectives. The University works closely with students, faculty, and staff to create impactful educational outcomes while acknowledging the Indigenous lands on which it resides.

201 - 500 employees

Founded 2020

📚 Education

📋 Description

• Leads the instructional design team in the development and enhancement of engaging, inclusive, and pedagogically sound online courses and programs • Provides design direction grounded in learning science, instructional strategies, and universal design principles • Oversees and manages collaboration with subject matter experts (SMEs) and faculty for the development of online and enhanced learning experiences • Proposes and implements instructional strategies, course models, and tools to ensure consistency and quality across course offerings • Manages internal course design reviews and ensures the use of unified templates and formatting across learning experiences • Reviews and evaluates instructional materials for quality, consistency, and alignment with learning objectives, accreditation standards, and institutional guidelines • Ensures implementation of Quality Matters (QM), accessibility standards (e.g., WCAG 2.2), and best practices in online teaching and learning • Supervises and mentors a team of instructional designers, assigning projects and coaching on effective design practices, learning technologies, and stakeholder collaboration • Promotes an inclusive team culture that values creativity, innovation, and shared ownership • Manages workload distribution to build team capacity and effectiveness • Cultivates a culture of care and continuous improvement by encouraging professional development and research-based practice • Collaborates with multimedia developers, assessment specialists, curriculum managers, and technical staff to support cohesive and high-impact learning experiences • Serves as a key liaison between design teams, both internally and externally, and academic departments, ensuring timely and responsive communication across stakeholders • Designs and delivers faculty training programs on instructional design best practices, use of educational technologies, and course delivery strategies • Maintains faculty-facing resources and repositories for design support and instructional technology integration • Coordinates with technical staff and support services, both internally and externally, to ensure seamless implementation of instructional tools and platforms • Serves as a point of contact for concerns related to instructional design • Manages LMS-related instructional design needs and makes recommendations for updates • Oversees the instructional design project lifecycle from scoping through delivery, ensuring milestones and deliverables are met • Utilizes project management tools to monitor progress, allocate resources, and communicate project status to stakeholders • Identifies risks, recommends solutions, and implements process improvements to streamline design workflows and improve outcomes • Leads the exploration and evaluation of emerging instructional technologies and pedagogical models to improve course design • Tests and recommends new tools and strategies that enhance instructional quality and learner engagement • Disseminates updates and guidance related to technology tools, instructional trends, and training opportunities.

🎯 Requirements

• Bachelor’s degree in Education, English, Communication Studies, Technical Writing, Instructional Design, Educational Technology, Accessibility Studies, or a related field • At least 5 years of experience in higher education, with a minimum of 3 years in a strategic role focused on accessibility and inclusive learning • Proven expertise in WCAG 2.1 AA, Section 508, WAI-ARIA, UAAG, ATAG, and Universal Design for Learning (UDL) principles • Familiarity with assistive technologies such as NVDA, JAWS, and VoiceOver • Current Quality Matters™ certification or training • Experience managing institution-wide accessibility compliance initiatives and implementing quality assurance processes • Master’s degree in a related field (preferred) • Web accessibility certifications or Trusted Tester Certification (e.g., CPACC, WAS, or equivalent) (preferred) • Experience leading faculty training programs and working with Quality Matters™ standards (preferred) • Advanced training or certification in implementing Universal Design for Learning (UDL) (preferred) • Extensive experience with accessibility audits, remediation strategies, and implementation of accessible design in digital learning environments (preferred) • Strong knowledge of copyright and fair use related to educational content (preferred) • Experience conducting user testing or research involving students with disabilities or diverse learning needs (preferred) • Experience in leading accessibility reviews for content in asynchronous, centralized online curriculum (preferred) • Experience partnering with vendors to support product remediation in alignment with university needs (preferred) • Experience developing systems for management and tracking of accessibility of course materials (preferred).

🏖️ Benefits

• health, dental, and vision insurance plans • life insurance and disability programs • paid vacation, sick leave, and holidays • U of A/ASU/NAU tuition reduction for the employee and qualified family members • retirement plans • access to U of A recreation and cultural activities • and more!