Senior Reimbursement Specialist – Patient Access Services Hub

🕒 March 24, 2025

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UBC

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2003

🧬 Biotechnology

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Biotechnology • Healthcare Insurance • Pharmaceuticals

UBC is a company dedicated to improving patient outcomes by connecting specialty therapies to patients in need. They provide modern and customized solutions focusing on access, safety, and evidence generation for biopharmaceutical products. UBC specializes in evidence development, risk management, and patient access, utilizing real-world data and innovative technologies to optimize the healthcare journey and ensure effective medication use.

📋 Description

• Focus on providing exceptional customer service by coordinating between patients, healthcare providers, insurance companies, and pharmacies to ensure timely access to client products and maximize reimbursement. • Conduct benefit investigations, verify insurance benefits for patient and physicians’ offices, and submit and obtain prior authorizations as required by payer. • Obtain recertification for cases requiring extended treatment/coverage beyond the expiration of original approval. • Accurately enter and maintain data as required in client database and patient files and utilize the client database to monitor outstanding items on each client case file. • Ensure files are complete so team can determine the current status. • Participate in conference calls as needed with Client Sales Representatives, client management and physicians’ offices regarding status of cases, drug orders and status of alternative funding. • Provide coordination of order for product, shipment of product, and therapy initiation with pharmacy and patient. • Participate in Call Center Activities, triage and respond to incoming calls from patients, insurance companies, physicians, Sales Reps, pharmacies and homecare agencies. • May serve as single point of contact for an assigned group of prescribers. • Identify and report events as required by the REMS requirements for specified medication. • Recognize adverse event, product quality complaint, potential risk events, and forward information to the appropriate team member for reporting to the manufacturer. • Educate patients, prescribers, and others regarding program requirements, and facilitate referrals. • Maintain good housekeeping techniques, adhering to quality and production standards and comply with all applicable company, state, and federal safety and environmental programs and procedures.

🎯 Requirements

• High School Diploma/GED or equivalent experience • 4 – 6 years’ experience in the insurance, biotechnology, or pharmaceutical industries; customer service and/or reimbursement. • Health Insurance claims or patient accounting experience a plus. • Computer proficiency in MS Office applications, with database experience a plus. • Excellent written and verbal communication skills, with demonstrated ability to communicate with others at all levels. • Ability to manage multiple priorities and meet deadlines. • Detail oriented with good analytical skills. • Knowledge of third party billing, coding, medical terminology, prior authorizations and appeals preferred.

🏖️ Benefits

• Remote opportunities • Competitive salaries • Growth opportunities for promotion • 401k with company match* • Tuition reimbursement • Flexible work environment • 20 Days PTO Annually (accrued) • Paid Holidays • Employee assistance programs • Medical, Dental, and vision coverage • HSA/FSA • Telemedicine (Virtual doctor appointments) • Wellness program • Adoption assistance • Short term disability • Long term disability • Life insurance • Discount programs