Logistics Branch Manager

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January 15

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UCW Logistics

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Transport • Logistics • B2B

UCW Logistics is a dedicated freight management partner that offers customized logistics solutions to keep shipments moving efficiently. With a strong focus on customer success and transparent communication, UCW stands out for its commitment to reliability and fair practices with both shippers and carriers. Their team emphasizes follow-through and supports various industries by providing tailored transportation options and ensuring secure loads.

11 - 50 employees

Founded 2013

🚗 Transport

🤝 B2B

📋 Description

• We are seeking motivated Branch Managers to join our dynamic and expanding team. • This person will be responsible for lead generation, prospecting for new customers, developing relationships, quoting and winning freight and providing brokerage services to those new customers in a “cradle to grave” brokerage model. • Your success will rely on being resilient and having the ability to quickly develop strategic relationships with clients to match their goals to the company’s solutions. • Responsibilities: HUNTER mentality. Have a winning attitude and a positive presence. • Ability to navigate web-based selling techniques. • Knowledge of ZOOM and Microsoft Teams. Current book of business preferred. • Develop and maintain a list of prospective customers to use as sales leads. • Proactively reach out to potential customers through cold calling, email, and social selling. • Acquire customers focusing on specific lanes, commodities, new markets, contract opportunities, and specialized equipment. • Establish integrated solutions to meet customers’ needs, requirements, and satisfaction. • Identify critical decision-makers and develop strategic relationships to drive revenue. • Qualify leads based on defined criteria to identify high-potential opportunities. • Close sales following the UCW sales process and ensure seamless customer onboarding. • Utilizing Zoom Info and LinkedIn, develop strategic selling strategies. • Be organized and utilize our CRM to document sales calls and manage your pipeline and daily activities. • Report on sales performance and customer service KPIs to management on a weekly basis. • Utilize McLeod and pricing tools to accurately quote shipments for prospects and customers. • Enter and manage customer orders in McLeod, ensuring all information is correct. • Maintain ability to be responsive to all customer and carrier needs at all times. • Book available freight in a cost-effective manner, negotiating winning rates. • Coordinate pickup and delivery appointments for new orders. • Track and trace freight to ensure on-time pickup and delivery, resolving any issues that arise. • Develop and maintain a robust carrier network to support customer supply chains effectively. • Negotiate with carriers to maximize profitability while meeting customer needs. • Update shipment statuses in McLeod and request Proof of Delivery (POD) as required. • Provide customers with necessary documentation and respond to their inquiries promptly. • Identify opportunities to offer additional support to customers and carriers. • Collaborate with the accounting team to manage invoicing and ensure timely payment processing. • Work independently, demonstrating initiative and a commitment to achieving assigned goals.

🎯 Requirements

• Bachelor’s degree preferred, high school diploma or equivalent required. • 2+ years’ experience in logistics and freight sales, preferably in a “cradle to grave” model. • Proficient in using CRM software and sales automation tools to manage the sales process. • McLeod experience preferred. • Proven history of achieving quarterly sales targets. • Driven to Service attitude for customer interactions. • Proficiency in Microsoft Outlook, Word, and Excel. • Strong organizational skills with a keen attention to detail. • Must be a self-starter and highly motivated.