Customer Success Manager – Public Sector

Job not on LinkedIn

November 26

☕ Washington – Remote

Although this job is listed in Washington, this company may be open to hiring remote in other states.

💵 $130k - $170k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

🦅 H1B Visa Sponsor

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UiPath

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Artificial Intelligence • B2B • SaaS

UiPath is a leading enterprise automation platform that specializes in Robotic Process Automation (RPA) and artificial intelligence to streamline repetitive tasks and enhance operational efficiency. By leveraging advanced AI technology, UiPath enables companies across various sectors to automate their workflows, allowing them to focus on more strategic initiatives. Their solutions empower organizations to improve productivity, reduce costs, and transform their business processes through intelligent automation.

1001 - 5000 employees

Founded 2005

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

📋 Description

• Develop and own comprehensive value delivery plans aligned with customers' stated objectives, orchestrating end-to-end adoption from planning to realization • Serve as the primary point of contact for clients, building strong relationships and understanding their unique needs to tailor success strategies • Lead cross-functional teams to ensure timely and successful implementation of automation solutions, coordinating various internal and external workstreams • Advise customers on best practices for defining, delivering, and realizing value that aligns with their goals • Cultivate and maintain strategic relationships with key clients, becoming their trusted advisor on automation strategies • Collaborate with internal teams to ensure a unified, customer-centric approach and effectively communicate client expectations • Stay current with industry trends and emerging technologies, contributing to thought leadership and sharing insights to drive innovation

🎯 Requirements

• 5+ years of experience in customer success or consulting roles, with a proven track record of driving customer satisfaction and retention • Experience with professional services and support/services attach motions • Experience working with Public Sector customers • Strong background in a high-growth technology company, preferably in the SaaS or RPA space • Excellent communication and interpersonal skills • Data-driven mindset with the ability to make informed decisions and drive results • Candidates must be authorized to work in the United States for this role.

🏖️ Benefits

• Offers Equity • Offers Bonus