Technical Account Manager – Healthcare

🕒 Yesterday

🌽 Illinois, Iowa, +2 more states – Remote

🌽 Illinois – Remote 🌾 Iowa – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote

💵 $94.6k - $170k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍🔧 Technical Account Manager

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UiPath

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2005

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

UiPath is a leading enterprise automation platform that specializes in Robotic Process Automation (RPA) and artificial intelligence to streamline repetitive tasks and enhance operational efficiency. By leveraging advanced AI technology, UiPath enables companies across various sectors to automate their workflows, allowing them to focus on more strategic initiatives. Their solutions empower organizations to improve productivity, reduce costs, and transform their business processes through intelligent automation.

📋 Description

• Build and deliver working POCs, agent prototypes, and automation accelerators directly within customer environments to fast-track agentic adoption. • Develop reusable POC templates, deployment accelerators, and agentic solution patterns that the CS organization can replicate across the healthcare portfolio. • Own the technical success of strategic healthcare customers, serving as the primary technical advisor throughout their UiPath journey. • Provide proactive technical guidance to mature automation and Agentic AI programs, helping customers expand their vision of what is possible with the UiPath Platform while driving measurable adoption, business outcomes, and value realization. • Assess customer environments, identify technical risks and opportunities, and independently drive actions that result in accelerated adoption, reduced risk, and measurable business value. • Guide platform architecture, infrastructure planning, deployment strategies, upgrades, performance optimization, and troubleshooting activities. • Conduct technical health checks and maturity assessments, identifying opportunities to improve scalability, governance, reliability, and adoption. • Deliver technical advisory services while also providing hands-on support, solution development, proof-of-concept creation, troubleshooting, and code reviews when appropriate. • Partner with customer technical teams to design solutions leveraging automation, AI, orchestration, integrations, and emerging agentic capabilities. • Collaborate closely with Product Support, Product Management, Engineering, Professional Services, and Solution Engineering to resolve complex customer challenges. • Collaborate with relevant UiPath Infra and security teams to ensure AI governance, security, and compliance considerations, especially for healthcare customers. • Enable customer stakeholders on UiPath best practices and emerging capabilities through workshops, presentations, technical reviews, and strategic planning sessions. • Stay current on advances in Agentic AI, Generative AI, LLMs, automation technologies, and healthcare industry trends, helping customers translate innovation into business outcomes.

🎯 Requirements

• 10+ years of experience in Technical Account Management, Solution Architecture, Technical Consulting, Professional Services, Software Engineering, or similar customer-facing technical roles. • Direct, hands-on experience implementing, supporting, or architecting solutions on the UiPath Platform. • Strong knowledge of enterprise automation technologies, software development practices, cloud platforms, integrations, APIs, and enterprise architecture concepts. • Hands-on experience building agentic or LLM-powered solutions — including prompt engineering, tool/function design, agent orchestration, and output validation. • Demonstrated ability to diagnose complex technical challenges, navigate ambiguity, and develop creative, practical solutions to difficult customer problems. • Experience balancing technical advisory work with hands-on technical execution, including troubleshooting, development, configuration, or solution design. • Strong communication, presentation, and facilitation skills with the ability to explain complex technical concepts to both technical and business audiences. • Proven ability to operate independently, prioritize effectively, and drive work to completion with minimal oversight. • Experience working in fast-paced, rapidly evolving technology environments. • Strong customer-facing consulting skills with a focus on building trust and delivering measurable outcomes. • Automation first mindset and should provide contributions to reusable assets, best practices, and broader Client Success team enablement.

🏖️ Benefits

• Offers Equity • Offers Bonus