Technical Account Manager

Job not on LinkedIn

2 hours ago

🌵 Arizona – Remote

Although this job is listed in Arizona, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

🦅 H1B Visa Sponsor

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UiPath

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Artificial Intelligence • B2B • SaaS

UiPath is a leading enterprise automation platform that specializes in Robotic Process Automation (RPA) and artificial intelligence to streamline repetitive tasks and enhance operational efficiency. By leveraging advanced AI technology, UiPath enables companies across various sectors to automate their workflows, allowing them to focus on more strategic initiatives. Their solutions empower organizations to improve productivity, reduce costs, and transform their business processes through intelligent automation.

1001 - 5000 employees

Founded 2005

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

📋 Description

• Take ownership of customers' technical success with the UiPath Platform, being accountable for technical workstreams that drive exceptional business value. • Proactively engage with customers, providing embedded technical advisory to mature their automation programs and expand their vision of achievable goals. • Guide UiPath Platform infrastructure planning, installation, upgrades, and troubleshooting processes. • Enable customer technical stakeholders on UiPath Platform best practices, tailored to their unique automation needs and constraints. • Conduct design and code reviews for select automations to reinforce and verify best practices. • Perform technical health checks of customer automation programs, identifying risks and opportunities for continuous improvement. • Collaborate with UiPath Product Support and subject matter experts to resolve escalated support incidents efficiently.

🎯 Requirements

• Degree in Computer Science or a relevant field • Minimum 5 years of experience in programming .NET / Java applications, with 2+ years of cloud experience (Azure/AWS/GCP) • Proven track record in customer-facing technical account management or consulting roles • Expertise in diverse technical topics, including software engineering, deployment, cloud technologies, and infrastructure engineering • Experience working with agentic frameworks like Langgraph, CrewAi or familiarity with LLMs, Intelligent Document Processing, RAG, MCP and BPMN is an advantage • Strong analytical and problem-solving skills, with a proactive and innovative approach to customer success • Candidates must be authorized to work in the United States for this role

🏖️ Benefits

• Many of our roles allow for flexibility in when and where work gets done. • Reasonable accommodations for candidates on request.