Ultimate Jet Vacations
B2B • eCommerce • Travel
Ultimate Jet Vacations is a luxury travel company focused on creating exquisite travel experiences in collaboration with luxury travel advisors. Their mission is to enhance the success of the travel advisor community by providing support, resources, and exclusive partnerships to help advisors fulfill their clients' needs and expectations. With a dedicated team of knowledgeable travel advisors, Ultimate Jet Vacations aims to provide exceptional service and tailored luxury travel solutions.
Product Operations Supervisor
Job not on LinkedIn
November 21
Ultimate Jet Vacations
B2B • eCommerce • Travel
Ultimate Jet Vacations is a luxury travel company focused on creating exquisite travel experiences in collaboration with luxury travel advisors. Their mission is to enhance the success of the travel advisor community by providing support, resources, and exclusive partnerships to help advisors fulfill their clients' needs and expectations. With a dedicated team of knowledgeable travel advisors, Ultimate Jet Vacations aims to provide exceptional service and tailored luxury travel solutions.
📋 Description
• Oversee the complete product maintenance process, ensuring data accuracy and efficient workflow. • Optimize workflow efficiency: Assign and track the contract loading process. • Coordinate the RFP process with the Product Development Team to maintain a staggered workflow. • Create and manage product grids for visibility. • Ensure effective supplier and customer communication and issue resolution. • Demonstrate strong verbal and written communication skills through vendor correspondence, not only in daily operations but also for special projects, clearing reservations, and addressing contract/operational issues. • Handle inquiries from reservations and vendors, effectively identifying requestors' needs, researching problems, sourcing solutions, and providing quick, courteous, and logical responses. • Oversee training and development programs to maintain high performance within the product operations team.
🎯 Requirements
• Bachelor’s degree or equivalent professional experience in product operations, data management, or a related field (preferred). • Proficiency in technology and data tools, including Google Docs, Excel, Front, and other data entry systems. • Experience working with XML data feeds and the ability to analyze, interpret, and troubleshoot data integrations. • Working knowledge of all products, including Hotel, Ground, and Connector services. • Understanding of hotel manifest, stop sell processes, and connector integration. • Strong analytical and problem-solving skills, with the ability to assess complex issues, identify trends, and implement effective solutions in a fast-paced environment. • Exceptional multitasking abilities, managing multiple priorities while maintaining accuracy and efficiency under tight deadlines. • Excellent verbal and written communication skills, with the ability to articulate ideas clearly, collaborate with cross-functional teams, and correspond professionally with vendors and stakeholders. • Outstanding relationship management and customer service skills, demonstrating a proactive and solution-oriented approach to working with suppliers, internal teams, and external partners.
🏖️ Benefits
• The opportunity to work with a highly driven team of professionals in the luxury travel industry. • Bimonthly payments in USD currency • Unlimited Vacation Time after 1 year. • Work from the comfort of your own home • Technical-Equipment provided • We offer an industry-leading compensation package and a supportive work environment that encourages professional growth and development.
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