Carenet Health
Carenet Health is committed to delivering the business of healthcare through leading-edge technology, unmatched perspective and insights, and operational excellence to help providers, payers and health service organizations better meet consumer healthcare needs. For more than 25 years, we have delivered bespoke solutions to help healthcare companies around the globe solve complex business challenges faster while delivering world-class engagement outcomes for consumers.
1001 - 5000 employees
Founded 1988
ServiceNow Consultant
Job not on LinkedIn
October 15
Carenet Health
Carenet Health is committed to delivering the business of healthcare through leading-edge technology, unmatched perspective and insights, and operational excellence to help providers, payers and health service organizations better meet consumer healthcare needs. For more than 25 years, we have delivered bespoke solutions to help healthcare companies around the globe solve complex business challenges faster while delivering world-class engagement outcomes for consumers.
1001 - 5000 employees
Founded 1988
đź“‹ Description
• Configure, manage, and enhance the ServiceNow SPM platform to support project governance, intake, and reporting. • Oversee and enhance the ServiceNow SPM platform to ensure compliance with ITIL 4 and Carenet governance standards. • Optimize project intake, demand management, and KPI tracking processes. • Provide accurate portfolio data to support strategic planning and investment decisions. • Manage the SPM enhancement backlog in partnership with the ServiceNow Administrator. • Collaborate with resource leaders, project managers, and business analysts to streamline intake workflows. • Ensure platform capabilities align with organizational strategic goals. • Deliver training and user support while keeping knowledge resources accurate and up to date. • Maintain accurate and timely data entry to enable real-time analytics and reporting.
🎯 Requirements
• Bachelor's Degree in Computer Science, IT or related field (preferred) • At least 5 years' experience working with ServiceNow - SPM Modules ITSM Service Catalog • Familiarity with Azure DevOps, Power BI, Smartsheet, Salesforce and ServiceNow integration techniques. • ServiceNow Administrator Fundamentals Certification is preferred. • Strong Verbal and Written Communication Skills • Excellent organizational and time management abilities. • Experience supporting cross-functional teams and executive steering committees. • Ability to work a flexible schedule, including night or weekend hours as needed
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development • Training and user support
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