UltraCon Consultoria
11 - 50 employees
Founded 1998
☁️ SaaS
📚 Education
Consulting • SaaS • Education
UltraCon Consultoria is a consultancy specializing in the allocation of experts in SAP, Oracle, and other platforms. They focus on system improvement projects, organizational projects, and training programs, ensuring businesses leverage management and operational efficiency through expert guidance.
Senior Salesforce Consultant – Field Service
🕒 December 11, 2025
🗣️🇧🇷🇵🇹 Portuguese Required
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UltraCon Consultoria
11 - 50 employees
Founded 1998
☁️ SaaS
📚 Education
Consulting • SaaS • Education
UltraCon Consultoria is a consultancy specializing in the allocation of experts in SAP, Oracle, and other platforms. They focus on system improvement projects, organizational projects, and training programs, ensuring businesses leverage management and operational efficiency through expert guidance.
📋 Description
• Lead implementation and configuration activities for Service Cloud and Field Service • Gather and analyze functional requirements with business stakeholders • Model customer support and service processes • Configure standard and custom objects • Set up cases, queues, assignment rules, SLAs, macros, page layouts, automations, and flows (Flow Builder) • Define and execute functional tests (UAT) • Prepare functional documentation and support governance • Collaborate with developers to detail customizations • Conduct trainings and workshops with end users and key users
🎯 Requirements
• Strong experience in Salesforce projects, especially in Service Cloud and Field Service • Salesforce Service Cloud (advanced) • Flow Builder, Permission Sets, Profiles, Record Types, Page Layouts • Integrations via middleware and REST/SOAP APIs (functional perspective) • Experience with AppExchange and complementary solutions (CTI, bots) • Knowledge of OmniStudio is desirable • Salesforce Certified Administrator (required) • Salesforce Certified Service Cloud Consultant (highly desirable)
🏖️ Benefits
• Remote work • Position: Senior Salesforce Functional Consultant – Field Service • Allocation duration: 2 months • Working hours: 9:00 AM to 6:00 PM • The professional must be 100% available during business hours
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